Best Conversational Marketing Software - Page 19

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 615

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,700+ Authentic Reviews
  • 615+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio&segment=all)

CarpetPilot

Carpet cleaning software for small businesses: an AI receptionist that answers calls and texts, quotes by room, books jobs and plans, collects deposits, sends reminders and requests reviews. Plus a website with gallery and price calculator. Plans start at $35 per month with your own domain included, and you can see your site free before you pay. CarpetPilot runs on Fuly, made by CITY PROFILE LLC in Florida.

Who Is the Company Behind CarpetPilot?

Cartloop

Conversational text marketing platform that help brands drive revenue, build relationships with customers, grow subscribers and engage them with highly targeted campaigns through 1:1 text conversations. Cartloop's Concierge team stands behind every conversation, making personalized conversations a breeze.

Average Rating: 4.9/5.0

Total Reviews: 21

How Do G2 Users Rate Cartloop?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Cartloop?

  • Seller: Cartloop
  • Year Founded: 2020
  • HQ Location: San Francisco, California
  • Twitter: @Cartloop
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 95% Small

What Are Recent G2 Reviews of Cartloop?

What Are G2 Users Discussing About Cartloop?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Cartsaver

Cartsaver is a Built for Shopify app by Xtnd, a software company in Cairo, Egypt, for Shopify merchants who sell with cash on delivery (COD). It confirms every COD order on WhatsApp or SMS before you ship, then uses the same WhatsApp conversation to recover abandoned carts, send order updates, cross-sell and collect reviews. Order confirmation: after each COD order, the customer gets a WhatsApp message with the order details and confirms or cancels it with one tap. You choose when the message goes out, right away or up to 48 hours after the order. With Fake Order Protection, orders nobody confirms are flagged as high risk or cancelled after a wait you set, from 30 minutes to 24 hours. Verification before the order: a pre-checkout pop-up checks the customer's phone number with a code sent by WhatsApp, SMS or email. Fast Checkout is a one-page COD order form with the same verification built in. A Blocked Contacts list stops known fake buyers from verifying again. Cart recovery: shoppers who leave without ordering get a WhatsApp check-in about an hour later and a second reminder a few hours after that, with an optional discount code. The dashboard shows recovered orders and revenue. Growth on WhatsApp: one-tap cross-sells after the order is confirmed, Buy Again for repeat orders, ratings and photo reviews after delivery, WhatsApp campaigns to customer segments, and an auto-reply that answers order status and FAQ questions and sends the invoice. Order updates: customers are told on WhatsApp when the order is received, confirmed, fulfilled or cancelled. Cartsaver sends messages through the official WhatsApp Business API from Meta. The admin is available in English, Arabic, Urdu and Hindi. Plans are billed through Shopify, starting with a free plan: Free, Advanced, Unlimited, Scale and Ultra.

Who Is the Company Behind Cartsaver?

  • Seller: Xtnd
  • Year Founded: 2021
  • HQ Location: Cairo, EG
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Charme IA

Sistema de agendamento online para salões e barbearias, com bot de IA no WhatsApp que agenda, confirma, lembra e cobra sinal em horários de pico. Plano grátis ilimitado; Pro a partir de R$ 49,90/mês.

Who Is the Company Behind Charme IA?

Chatdek

Chatdek is an AI chatbot and AI receptionist for business websites. You add your business information (or let it read your website), paste one snippet into your site, and the assistant answers visitors in their own language at any hour. It books appointments, captures leads with your own forms, opens support tickets, and passes the conversation to your team for live chat when a person should step in. Everything lands in one portal: conversations, leads, bookings, tickets, contacts and reports. Built for clinics, dental practices, salons, real estate agents, restaurants, law firms, home services and agencies. Agency plans add white label, client logins and multiple websites.

Who Is the Company Behind Chatdek?

ChatGenius

ChatGenius is a DM automation platform for Instagram, Facebook Messenger, WhatsApp, Telegram and SMS, built for creators, coaches, salons, local service businesses and small teams that get more DMs and comments than they can answer by hand. It is a ManyChat alternative that starts free, adds an AI that actually answers questions, and books appointments inside the conversation. Comment-to-DM automation. Pick a post or Reel, set a keyword, and everyone who comments gets a DM with your link, offer or lead magnet within seconds. Public comment replies can be automated too, and a Rewind tool goes back over older posts to catch the comments you missed while the trigger was off. AI replies trained on your business. Upload your FAQs, services and documents and the AI answers from them, in 28 languages with automatic detection. It reads voice notes and images, captures leads, and hands the conversation to a human with a short summary when it gets stuck. Copilot mode drafts every reply for you to approve before it sends, and knowledge gap detection shows you the questions it could not answer so you can fill them in. Flow builder. A visual drag-and-drop editor for keyword, comment and story-reply triggers, with conditions, delays, tags, AI steps and HTTP requests to your own systems. Appointment booking in the chat. The AI checks availability and books directly in the DM, with Google Calendar and GoHighLevel integrations, so a customer never leaves Instagram to get on your calendar. One inbox for every channel. Instagram, Facebook, WhatsApp, Telegram and SMS in a single shared inbox with conversation assignment, tags, saved replies, CSAT surveys and full contact profiles for your team. Content Studio. Schedule and publish posts, Reels and Stories to Instagram, Facebook and TikTok from one calendar, with AI caption help and a media library. Market Intel. Track competitor Instagram accounts side by side, with follower history, top posts, audience demographics and a leaderboard, plus AI-picked wins and opportunities for your own account. MCP server, REST API and webhooks. Connect your account to Claude, ChatGPT, Cursor or any MCP client and manage it in plain language: read and reply to conversations, build and publish flows, create comment triggers, tag contacts, book appointments and schedule posts. A REST API and outbound webhooks for new messages, new leads, handled comments and booked appointments plug ChatGenius into your CRM or your own backend. SumGeniusAI is a Verified Tech Provider with Meta. Pricing. A permanent free plan with 50 AI conversations a month, one flow and two comment triggers, no credit card required. Paid plans are Creator at $29, Professional at $99 and Business at $297 per month, with a 7-day free trial on Creator and cancel anytime.

Who Is the Company Behind ChatGenius?

  • Seller: SumGeniusAI
  • Year Founded: 2025
  • HQ Location: Las Vegas, US
  • LinkedIn® Page: linkedin.com
    2 employees on LinkedIn®

ChatMaxima

ChatMaxima empowers businesses to revolutionize their customer connections through a groundbreaking Conversational Marketing SaaS platform. Leveraging a powerful blend of AI-powered chatbots and seamless human support, ChatMaxima broadens brand outreach and maximizes customer engagement. Even with no coding experience, users can create chatbots with an easy-to-use drag-and-drop builder. This versatile technology integrates effortlessly across popular platforms like websites, WhatsApp, Facebook Messenger, and more, ensuring businesses can connect with customers on their preferred channels. By transforming conversations into conversions, ChatMaxima sparks customer satisfaction and propels businesses to new heights.

Who Is the Company Behind ChatMaxima?

Chatonbo

Chatonbo is an AI chatbot platform that enables businesses to create, deploy, and manage intelligent chatbots for their websites in minutes. Powered by GPT-5.2, OpenAI's most advanced language model, it automates customer support, captures leads through natural conversations, and works around the clock in over 50 languages with automatic language detection. Businesses train their chatbot by uploading PDFs, adding website URLs, or creating FAQs. The AI learns the business's knowledge base and provides instant, accurate, on-brand answers to visitor questions — no coding or technical skills required. The platform integrates seamlessly with popular business tools including Zendesk, Zoho, Slack, HubSpot, and Zapier for workflow automation, CRM syncing, and real-time lead notifications via webhooks. When a visitor shares their contact details during a conversation, Chatonbo automatically captures and qualifies the lead, then syncs it to your CRM. The embeddable chat widget works on any website including WordPress, Shopify, Wix, WooCommerce, and custom-built sites with just one line of code. The widget is fully customizable — match your brand colors, choose bubble icons, set position, adjust behavior triggers like auto-open and exit intent, and toggle the powered-by branding. Additional features include conversation analytics and reporting, team collaboration with role-based access, pre-built bot templates for sales and customer support, automatic conversation summaries, and multi-bot management from a single dashboard. Chatonbo offers a generous free plan with 250 conversations per month, one AI agent, lead capture, and knowledge base access — no credit card required. Paid plans start at just $19 per month.

Who Is the Company Behind Chatonbo?

  • Seller: Chatonbo
  • Year Founded: 2024
  • HQ Location: New York, NY, United States
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Chattitude

Chattitude is an AI-powered conversational sales and support agent built for small and mid-sized businesses. With a 20-minute, no-code setup, Chatty instantly engages website visitors and customers—qualifying leads, booking demos, and resolving routine questions 24/7. By deflecting up to 70% of repetitive tickets, it frees human teams to focus on higher-value work while protecting revenue from lost prospects. Chattitude integrates seamlessly with CRMs, help desks, and productivity tools, passing full context and transcripts into your existing workflows. Its multilingual coverage, real-time lead scoring, and built-in scheduling ensure faster response times, higher conversion rates, and better customer satisfaction. Whether you’re looking to boost sales efficiency or reduce support costs, Chatty delivers measurable results from day one.

Who Is the Company Behind Chattitude?

  • Seller: Chattitude
  • Year Founded: 2024
  • HQ Location: Clarksburg, Maryland USA
  • Twitter: @chattitudeai
    2 Twitter followers
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®
  • Ownership: Gold Lasso, Inc.

Chirply

Chirply is a CRM, calling and automation platform from Vaughn Labs for agencies and small businesses. Manage contacts, browser calls, SMS, email, booking, funnels, workflows, invoicing and AI receptionists in one account. Agencies can create client accounts and offer the experience under their own brand. Current features, trial terms and plan limits are published on chirply.io; connected telephony, email and optional AI providers bill their own usage.

Who Is the Company Behind Chirply?

CITAVELA

CITAVELA is appointment scheduling software with WhatsApp for one-person appointment businesses in Spain: barbershops, hair salons, beauty, nail and lash studios. Clients book through your booking link, with no app and no account. On the Recepcionista plan, an AI assistant replies in your business’s own WhatsApp with your prices and your real calendar, and hands the conversation over to you when something isn’t clear. Esencial: €19.99/month; Recepcionista: €49.99/month (Meta message fees billed separately). VAT included, no commitment and no commissions. 14-day free trial, no card required. Made in Cartagena, Spain.

Who Is the Company Behind CITAVELA?

Clepher

All-in-One Chatbot Creation and Marketing suite Powered by AI.

Who Is the Company Behind Clepher?

  • Seller: Clepher
  • Year Founded: 2017
  • HQ Location: Maarssen, NL
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Clerk

Clerk is a legal research server for Dominican lawyers. Ask in plain language and Clerk answers with real sources: decisions of the Supreme Court, the Constitutional Court and the lower courts, laws, decrees, regulations and Dominican legal doctrine. It reads the full text of each decision, extracts the court’s holdings and quotes them word for word, with a link to the official document so the citation can be verified before it goes into a brief. Clerk Plus adds comparative case law from other jurisdictions. Remote server with OAuth. The first month is free.

Who Is the Company Behind Clerk?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026