365vox: The 24/7 AI Receptionist and AI Answering Service for Growing Businesses
365vox is a Toronto-based AI receptionist company that helps small and medium-sized businesses across the United States and Canada answer every call, book more appointments and stop losing customers to voicemail. Each client gets a custom AI voice agent that answers on the first ring, 24 hours a day, 7 days a week, including nights, weekends and holidays. It answers questions, books appointments, routes urgent calls and turns every conversation into a clear, structured record your team can act on.
Unlike a traditional call center or answering service, 365vox has no operators, no queues and no hold music. Your AI virtual receptionist can handle many calls at once, follows the rules you set and works from the phone number you already publish. It is the simplest way to give your business round-the-clock phone coverage without hiring more staff or changing your phone system. Whether you run a busy clinic, a dental office, a property management company or a home services business, every caller is greeted, helped and followed up.
The Problem: Missed Calls Mean Lost Revenue
Your front desk is open about 40 hours a week, but your phone can ring all 168. Research cited by CallRail shows that roughly 43% of small-business calls arrive outside regular business hours. When those calls go unanswered, many callers never leave a message. They hang up and call the next business on the list.
Every missed call can be a lost new patient, tenant, student, client or service job. Even during business hours, calls go unanswered when staff are busy with in-person customers or every line is already in use. 365vox closes that gap by answering the calls your team cannot get to, so no opportunity slips away. For businesses that rely on new customers, answering first often means winning the job.
What Your 365vox AI Receptionist Does
Your AI phone receptionist is trained on how your business actually handles calls, not on a generic script. On every call, it can:
-Answer on the first ring from your existing business number, day or night
-Identify itself as an AI receptionist and ask how it can help
-Answer common questions using only the information you have approved
-Book, reschedule and cancel appointments against your live availability
-Capture new lead and caller details, including name, phone number, email and reason for calling
-Ask the right intake questions for your industry before booking or routing
-Transfer urgent or out-of-scope calls to the right person, on-call line or priority message
-Pass caller details along with every transfer so nobody has to repeat themselves
-Take messages and schedule callbacks when a person is not available
-Handle multiple languages and multiple callers at the same time
After each call, 365vox creates a full transcript, an AI-generated call summary and a clear next step. Your team receives an instant email and SMS notification, and every record appears in your customer dashboard and in your CRM or practice management system.
Flexible Call Coverage That Fits Your Business
365vox works with your current phone setup. You keep your existing number and use your phone provider’s standard call forwarding to send calls to your AI receptionist on the schedule you choose. You can change the schedule or turn forwarding off at any time. If you prefer, a dedicated 365vox number is also available for $3 per month. Popular coverage options include:
-AI after-hours answering service for evenings, nights and early mornings
-Overflow call answering when every line is busy during the day
-Weekend and holiday answering service
-Full 24/7 AI call answering, around the clock
Most businesses begin with after-hours coverage, review the call transcripts, then expand to overflow or full-time coverage once they see the results.
AI Receptionists Built for Your Industry
Every industry gets different calls, so 365vox builds specialized AI voice agents for the businesses and organizations that depend on the phone most:
-Healthcare and medical clinics: New-patient intake, appointment booking, prescription refill requests and routine questions, with every clinical concern routed to your team
-Medical spas: Treatment questions, consultation booking and new-client intake, including after-hours enquiries
-Dental practices: New patients booked the moment they call, plus recalls, reschedules and urgent dental calls handled by your rules
-Property management: Maintenance requests logged, emergencies sent to your on-call staff and leasing calls booked for showings
-Home services: HVAC, plumbing, electrical and repair jobs assessed on the first call and booked into the next service window
-Schools: Attendance lines, admissions enquiries and parent questions answered without tying up the front office
-Public agencies: Resident requests taken, routine questions answered and real cases routed to the right department
-Human resources: Benefits, leave and payroll questions answered from approved information, with concerns taken in a structured intake while HR makes every decision
-Any small business: A general AI virtual receptionist that answers, books, routes and takes messages for any company
Seamless CRM, PMS and Calendar Integrations
365vox connects to the software your business already uses through open APIs, with your permission. Your AI receptionist reads live availability and writes bookings, contact details and call notes directly into your system, so there is no second calendar to manage and no manual data entry. Supported integrations include:
-Calendars and scheduling: Google Calendar, Microsoft -Outlook, Calendly and Acuity Scheduling
-CRMs: HubSpot, Salesforce, Microsoft Dynamics 365, Keap, GoHighLevel and Pipedrive
-Help desks: Zendesk and Freshdesk
-Dental software: Dentrix, Eaglesoft, Open Dental, Denticon and Curve Hero
-Healthcare and EHR: athenahealth, eClinicalWorks, ModMed, NextGen Office and Tebra
-Property management: Buildium, Rentvine, DoorLoop, Propertyware and Tenant Turner
-Field service: Zuper and Kickserv
-Education: PowerSchool, Aeries, Veracross and Canvas LMS
Even if your system is not listed, your AI receptionist can still book into your calendar and log callers in your CRM.
Security, Privacy and Compliance You Can Trust
Your callers share health details, tenant concerns, student information and other sensitive data. 365vox is built to handle these conversations within the requirements you are already accountable to:
-Designed for HIPAA (US), PHIPA (Ontario) and PIPEDA (Canada) compliance
-Signed Business Associate Agreement (BAA) for healthcare practices before the first patient call
-Data stored in the United States or Canada, at your choice
-Encryption at rest and a log of every access
-Caller data is never used to train AI models
-You control call recording and data retention
-Clear disclosure that callers are speaking with an AI, with a path to a real person at any time
At 365vox, people stay in charge. Your AI receptionist follows your written rules, never makes decisions for your team and hands calls to a person whenever your rules say it should.
Simple, Transparent, Usage-Based Pricing
Most answering services sell monthly plans with bundled minutes, so you end up paying for time you never use. 365vox charges only for the conversation time you actually use:
-$0.75 USD per conversation minute, billed by the second
-No monthly plans, bundled minutes or pricing tiers
-No setup fees, add-on packages or feature upgrades
-No long-term contracts or cancellation fees
-If nobody calls, you pay nothing
Every account includes a fully customized AI receptionist, instant notifications, the customer dashboard with call transcripts, CRM and API integration, and ongoing optimization. Compared with hiring extra front-desk staff or paying a traditional call center, an AI receptionist gives you 24/7 coverage at a fraction of the cost.
Go Live in About Five Business Days
Getting started with 365vox is fast and simple:
Discovery call: A focused 30-minute call to learn how your business handles calls, customers and follow-up
Build and integrate: The 365vox team sets up your greeting, call flows, intake questions, routing rules and software connections
Test and approve: You call your agent, review it and request changes before anything goes live
Go live: Forward calls from your existing number and review transcripts and outcomes as results come in
Your rules can be updated at any time, and ongoing optimization is always included.
Free Tools to Plan Your Call Coverage
365vox offers free tools to help you measure the impact of missed calls and plan your AI receptionist:
Missed-call revenue calculator
AI receptionist cost calculator
Call coverage estimator
Call script builder
Call escalation builder
Why Businesses Choose 365vox
Capture more leads and book more appointments, even when your office is closed
Give every caller a fast, friendly and consistent experience
Reduce front-desk workload so staff can focus on customers in front of them
Respond to emergencies faster with smart call routing and on-call transfers
Keep a complete record of every call for follow-up, training and accountability
Scale call coverage up or down at any time as your business grows
Replace voicemail, missed calls and expensive answering services with one simple solution
Try 365vox Free for 7 Days
Hear the difference for yourself. Call the 365vox AI demo line at (450) 367-9990 to speak with a live AI receptionist, or start your free 7-day trial customized to your business. No credit card is required, and you can cancel anytime. You can also book a no-obligation discovery call to see how an AI receptionist fits your business.
Stop losing customers to unanswered calls. With 365vox, every call is answered, every appointment is booked and every customer is captured, 24/7, 365 days a year. https://365vox.com/
Who Is the Company Behind 365vox?
