Best Conversation Intelligence Software - Page 21

How Many Conversation Intelligence Software Products Does G2 Track?

Total Products under this Category: 302

Category Stats (Nov 2026)

  • Average Rating: 4.63/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Rapport (+3.64%) - Among all products in this category, Rapport recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversation Intelligence Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 128,100+ Authentic Reviews
  • 302+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversation Intelligence Software

G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence

Highlighted products: Gong, Fathom, Salesforce Sales Cloud, HubSpot Sales Hub, GTM Studio - Powered by ZoomInfo, Talkdesk, Nooks, and Substrata.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=talkdesk&focus%5B%5D=nooks&focus%5B%5D=substrata-substrata)

Vozz

Vozz.io is a Conversation Intelligence Platform built to help sales teams have better customer conversations, improve rep performance, and move deals forward with more consistency. Unlike traditional conversation intelligence platforms that primarily analyze calls after they happen, Vozz provides real time coaching and guidance while the conversation is taking place. During a call, Vozz can surface relevant customer context, suggested questions, objection handling guidance, important talking points, and insights based on what has worked in previous successful conversations. Vozz brings together the full history of the customer relationship so reps are not walking into each meeting with limited context. Previous conversations, customer goals, challenges, commitments, questions, and other important details can be used to provide more relevant guidance during future interactions. The platform also helps sales teams learn from their strongest performers. Vozz can identify successful conversation patterns across the organization and make that knowledge available to the rest of the team during live customer conversations. This helps newer reps ramp faster while giving experienced sellers additional support when navigating complex deals. Vozz integrates with hundreds of video conferencing and VoIP telephony providers and works without requiring an additional bot to join the meeting. After conversations, Vozz captures important information such as customer needs, next steps, commitments, objections, and deal context and automatically updates the CRM. The goal is simple: give salespeople the information and guidance they need when it is most useful, while reducing the manual work required after every conversation. Vozz helps sales leaders improve coaching, create more consistent sales conversations, preserve important customer context, and turn the knowledge already inside their organization into something every rep can use.

Who Is the Company Behind Vozz?

  • Seller: Vozz
  • Year Founded: 2015
  • HQ Location: Porto Alegre, BR
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

YouWire

固定電話・携帯電話・会議・Web会議、4つの音声をまとめて録音・管理できるクラウド録音システム YouWireは、企業内で発生するあらゆる音声を一元管理できるクラウド型の録音システムです。 固定電話(Office)、携帯電話・スマートフォン(Mobile)、対面での会議・商談(Meeting)、Web会議(WebMeeting)という4種類の音声を、それぞれ別々のツールで管理するのではなく、YouWireひとつにまとめて録音・保存できることが最大の特徴です。 録音した音声はクラウドサーバーに保存され、お客様は同じ画面から検索・再生・ダウンロードが可能。「言った言わない」のトラブル防止や、聞き逃した内容の確認、議事録作成のほか、音声をテキスト化して傾向分析に活用するなど、幅広い用途でご利用いただいています。 通信の暗号化や録音データのパスワード保護に加え、二要素認証・SSO・SAML連携などのセキュリティ機能も搭載。NISC・FISC準拠の国内クラウドを採用しており、金融機関をはじめとしたセキュリティ要件の厳しい業種でも安心してご利用いただけます。

Who Is the Company Behind YouWire?

  • Seller: GeekFeed
  • Year Founded: 2011
  • HQ Location: Taito, JP
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®
Julie Jung
JJ
Researched and written by Julie Jung
Updated February 15, 2026