Best Contact Center Software - Page 40

Trinus URA e Call Center em Nuvem

Cloud contact center with IVR, skill-based and priority call distribution (ACD), smart queues, call recording with search, real-time monitoring, whisper and listen-in for supervisors, reports (abandonment, average handling time, service level), outbound dialing, CRM screen pop, callback and omnichannel with voice, WhatsApp and AI chatbot under one customer history. Agents work from a browser or app. Português: Call center em nuvem com URA, distribuição de chamadas (ACD) por rodízio, habilidade ou prioridade, filas inteligentes, gravação com busca, monitoramento em tempo real, sussurro e escuta, relatórios (abandono, TME, TMA, nível de serviço), discagem ativa, integração com CRM (screen pop), URA reversa e callback e atendimento omnichannel com voz, WhatsApp e bot com IA no mesmo histórico. Atendentes pelo navegador ou aplicativo.

Trring me

Trring Me is a one-stop Omnichannel Solution that provides customized and convenient customer care, broaden the reach and improves engagements by allowing interaction with existing and new customers on popular social platforms like Whatsapp, Instagram, Facebook, and Telegram!

Truly

Truly is an innovative technology company specializing in real-time deepfake detection and identity verification solutions for businesses. Truly was founded by a team of experts with deep experience in cybersecurity, AI, and operations. Though a growing company, Truly has made a significant impact by addressing the rising threat of deepfake-related fraud and identity manipulation across industries. Our flagship product offers cutting-edge real-time detection capabilities, available as a Zoom app and through APIs. Beyond deepfake detection, Truly enhances identity verification processes to ensure that individuals interacting in video calls or other digital mediums are who they claim to be. Built with scalability and accuracy in mind, Truly empowers organizations to identify and neutralize deepfake threats while safeguarding digital identities. Truly solves a critical pain point: the increasing vulnerability of businesses to deepfake scams, identity fraud, and reputational damage. By providing robust, user-friendly tools, we help organizations enhance their security posture, protect financial assets, verify identities, and maintain trust in a rapidly evolving digital landscape.

tryvium

Tryvium is an Experience Orchestration platform that helps enterprises transform customer and employee experiences through intelligent AI agent orchestration. The platform supports a wide range of enterprise use cases across customer service, IT service management, HR, healthcare, financial services, retail, and other industries where complex service operations demand speed, accuracy, and governance. Built on leading cloud ecosystems, Tryvium works on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), enabling organizations to deploy AI agent orchestration within their preferred cloud environment. Our ecosystem is strengthened by strategic partnerships with Microsoft and Amazon, along with collaborations with leading global technology and consulting organizations, including TCS, Wipro, Technossus, and other enterprise IT leaders, helping customers accelerate AI adoption at scale.

T-SQUAREx

TVox Omnichannel Contact Center

Twilanswer

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Average Rating: 4.3/5.0

Total Reviews: 10

Ulysses Suite

Ulysses Suite software assists organizations with managing their end-to-end customer interaction processes.

UNIVERGE BLUE ENGAGE

UNIVOICE ACCS/BCCS

UnlimCall

UTGOne

Vaani

vacapo