Best AWS Consulting Services with Amazon Connect Capabilities

Tata Consultancy Services

Salesforce Consulting and Implementation Services.

Average Rating: 4.3/5.0

Total Reviews: 38

Capgemini Services

Salesforce Consulting and Implementation Practice.

Average Rating: 3.9/5.0

Total Reviews: 24

Slalom

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. We redefine what's possible, and create what's next. At Slalom, personal connection meets global scale. We build deep relationships with our clients in cities across the US, UK, and Canada, while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our regional Build Centers attract top talent to rapidly develop the technology products of tomorrow. We also nurture strong partnerships with over 200 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau. Slalom was founded on the idea that consulting doesn't have to be a grueling, road-warrior career. We live and work in the same communities as our clients. We're personal, courageous, and optimistic. Our promise, "Love your future," guides our culture, our work, and our relationships—helping us uncover solutions that others don't. Slalom's clients include more than half the Fortune 100 and a third of the Fortune 500—along with startups, non-profits, and innovative organizations of all kinds. Together, we tackle complex projects to deliver high-impact business results. Strategy. Go beyond the expected. We help you move confidently through ambiguity and risk, focus on customer needs, and deliver sustainable business value. Technology. Learn from your data, create incredible digital experiences, or make the most of new technologies. We blend design, engineering, and analytics expertise to help you build the future. Transformation. Shifting customers. New technologies. Industry disruption. Business moves fast, and we specialize in working through change with you. ​Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 7,000 employees. We were named one of Fortune's 100 Best Companies to Work For in 2019 and are regularly recognized by our employees as a best place to work. Learn more at slalom.com.​

Average Rating: 4.2/5.0

Total Reviews: 13

Cognizant

Consulting and Implementation Services.

Average Rating: 4.1/5.0

Total Reviews: 47

IBM Consulting

Consulting and Implementation Practice.

Average Rating: 4.0/5.0

Total Reviews: 64

Connect(AWS Partner)

Connect is a telecommunications provider based in Aruba, offering a comprehensive range of services including mobile, internet, and entertainment solutions. The company is dedicated to delivering reliable connectivity options to both individual and business customers, ensuring extensive coverage across the island. By continually investing in technological advancements, Connect aims to provide high-quality network experiences and enhance customer satisfaction. Their website serves as a platform for customers to explore services, manage accounts, and access customer support. Key Features and Functionality: - Mobile Services: Connect offers a variety of mobile plans tailored to meet the diverse needs of its customers, ensuring seamless communication. - Internet Solutions: High-speed internet services are available for both residential and business clients, facilitating efficient online activities. - Entertainment Packages: A selection of entertainment options, including digital television services, provides customers with a range of viewing choices. - Customer Support: Dedicated support channels are in place to assist customers with inquiries and technical issues, ensuring a smooth user experience. Primary Value and Problem Solved: Connect addresses the critical need for dependable and high-quality telecommunications services in Aruba. By offering a suite of mobile, internet, and entertainment solutions, Connect ensures that individuals and businesses remain connected and have access to essential communication tools. Their commitment to technological innovation and customer satisfaction helps bridge connectivity gaps, enabling users to stay connected, informed, and entertained.

Average Rating: 4.5/5.0

Total Reviews: 1

IBM Japan

IBM Japan provides technologies like AI, cloud, blockchain and IoT to help their clients transform their industries.

Average Rating: 4.5/5.0

Total Reviews: 1

Infosys

Consulting and Implementation Practice.

Average Rating: 4.0/5.0

Total Reviews: 14

Perficient

Preficient provide a solution that enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.

Average Rating: 2.4/5.0

Total Reviews: 4

PwC

We occupy a leading position on the market for auditing and consultancy. PwC provides support to clients from all sectors to enable them to obtain their objectives – thanks to our worldwide network, the opportunities are boundless. If you would like to know something about PwC, the best way would be for us to first tell you about our clients – this is because we are serious when we say that you enjoy top priority at PwC. PwC advises groups and family-owned companies, industrial and service companies, global players and local heroes, the public sector, associations and NGOs. Because they are able to rely on us, we are the leading auditing and consultancy company in Germany. And because more than 13,000 specialists with around 600 partners at 21 locations in Germany are working every day to ensure that this trust is justified. The services provided by PwC to its clients are spread over three divisions: Audit and audit-related services (Assurance), tax and legal advice (Tax & Legal) as well as deals and consulting (Advisory). The experts in the respective divisions work together to enable comprehensive and long-term assistance to be provided to clients – whereby we of course comply strictly with the legal requirements when we provide advice as well as auditing services to a company. Our work would be inconceivable without integrity, objectivity and a professional approach. We accompany you wherever you want to go What else can our clients expect from PwC? Solutions which are based on modern theories and methods and which at the same time have demonstrated their worth in practical applications. Decades of experience. Extensive sector knowledge and expertise. Quality in all respects – and support and professional services provided across all borders. Because PwC Germany is an independent member of the global PwC network and is able to access the support provided by more than 327,000 people in 152 countries throughout the world. This means that we provide support to companies not only in all phases of their development but also at all locations.

Average Rating: 4.2/5.0

Total Reviews: 39

T-Systems

T-Systems provides ICT solutions from a single source.

Average Rating: 4.3/5.0

Total Reviews: 14

Acqueon Technologies, Inc..

Acqueon Technologies, Inc. offers a comprehensive Revenue Execution Platform designed to optimize outbound operations for sales, service, and collections. This unified platform supports all phases of the revenue continuum, from initial sales to customer retention, proactive service, and collections. By leveraging AI and analytics, Acqueon enhances agent productivity, increases right-party contacts, and ensures compliance, enabling businesses to maximize their revenue generation and recovery efforts. Key Features and Functionality: - Omnichannel Campaigns: Orchestrates outreach across voice and digital channels, allowing businesses to connect with customers through their preferred communication methods. - AI and Analytics: Utilizes artificial intelligence to maximize right-party contacts and optimize agent performance, leading to improved engagement rates. - Compliance Management: Ensures adherence to industry regulations such as TCPA, DNC, FDCPA, GDPR, and CCPA, reducing the risk of regulatory violations. - Unified Data Model: Integrates data from CRMs, EHRs, databases, and contact centers to build comprehensive customer profiles, enhancing personalized engagement strategies. - Role-Based Workspaces: Provides tailored interfaces for sellers, collectors, and healthcare professionals, enabling them to efficiently manage customer interactions. Primary Value and Solutions: Acqueon's platform addresses the challenges B2C enterprises face in effectively engaging consumers to drive revenue generation and recovery. By offering intelligent omnichannel campaigns, workflow automation, and predictive analytics, Acqueon empowers businesses to: - Enhance Agent Productivity: Equips agents with tools and insights to make the most of their time connecting with customers, leading to increased efficiency. - Improve Customer Engagement: Delivers personalized and timely interactions across multiple channels, fostering stronger customer relationships and higher engagement rates. - Ensure Regulatory Compliance: Provides built-in compliance features that monitor communications in real-time, mitigating the risk of regulatory violations. - Optimize Revenue Outcomes: Supports proactive revenue generation, collections, and customer service initiatives, resulting in consistent improvements in revenue generation and recovery. By integrating seamlessly with existing contact center software and systems of record, Acqueon's Revenue Execution Platform enables businesses to transform their contact centers into revenue-generating customer engagement hubs.

Alscient

Alscient provides design and delivers cloud technology solutions to business

apser

apser provides Cloud Solutions (acting as a MSP - Managed Service Provider) and Cloud Professional Services

AR advanced technology,Inc

AR advanced technology, Inc. is a Japanese IT company specializing in digital transformation (DX solutions that leverage cloud technology, data analytics, and artificial intelligence (AI. Established in 2010 and headquartered in Shibuya, Tokyo, the company offers a comprehensive suite of services designed to support businesses in their digital initiatives. With a team of approximately 600 employees, AR advanced technology provides end-to-end solutions, from consulting and system development to implementation and ongoing support. Key Features and Functionality: - Cloud Utilization Support: Services like cnaris assist businesses in effectively adopting and managing cloud technologies. - Data and AI Services: Dataris offers support for data analytics and AI integration, enabling data-driven decision-making. - Contact Center Solutions: Mieta provides analysis and management tools for cloud-based contact centers. - AI-Powered Tools: The LOOGUE series includes multi-engine AI solutions addressing various corporate operational challenges, such as LOOGUE deepdoc for internal AI file searches and LOOGUE FAQ for AI-driven chatbots. - File Management: ZiDOMA offers integrated management solutions for file servers. - Comprehensive IT Services: The company delivers a range of services, including IT organization DX readiness assessments, digital transformation project support, contact center system optimization, AWS/cloud implementation support, billing and operation monitoring, in-house production support, advanced design development, and UI/UX design services. Primary Value and Solutions Provided: AR advanced technology, Inc. addresses the growing need for businesses to undergo digital transformation by offering tailored solutions that integrate cloud computing, data analytics, and AI. Their services enable organizations to enhance operational efficiency, improve customer engagement, and make informed decisions based on data insights. By providing end-to-end support—from initial consulting to system implementation and maintenance—the company ensures a seamless transition for businesses aiming to modernize their operations and stay competitive in the digital era.