G2

Richard C.

Business Analyst

Enterprise (> 1000 emp.)

10/17/2019

"Perficient is a great consulting firm"

4/5

Describe the project or task Perficient helped with:

I worked with Perficient at Lowes corporate headquarters to create an employee-facing portal called the Integrated Workspace Environment (IWE). It was a pretty complex job - we had about 20 different systems that employees were logging in an out of on a daily basis to assist customers in the retail stores. IWE was designed to be a one-stop site, pulling in all information into one location. Review collected by and hosted on G2.com.

What do you like best about Perficient?

Perficient was great at taking work off Lowe's shoulders, and providing expertise that Lowe's lacked. Perficient also introduced Agile methodology to Lowes, which changed the way projects were run. They worked fast and efficiently, and when things weren't correct or there was a misunderstanding, Perficient worked with Lowe's to clear that up. Perficient was also able to see other areas within Lowes to help improve, which was a nice addon. Review collected by and hosted on G2.com.

What do you dislike about Perficient?

There were a few difficult personalities that we had to deal with upfront, but once those were identified and flagged as problematic to the project, they were replaced immediately. They were very quick to act and make sure Lowes was taken care of. Perficient also could have provided better documentation at the end of their stint. Lowes employees took care of most of the documentation. Review collected by and hosted on G2.com.

Recommendations to others considering Perficient:

Be very clear and upfront on what services you want from Perficient. Perficient has a wide network of experts in their fields. No matter the need, they can fill it. And don't be afraid to test them on remote work. Their team is great at working remotely when authorized. Sometimes that's not desirable, but that wasn't a problem for Lowes. Review collected by and hosted on G2.com.

What problems is Perficient solving and how is that benefiting you?

Perficient helped Lowes solve the resource problem. They were brought in to do staff augmentation, but it was clear they had the expertise that Lowes lacked and needed. Review collected by and hosted on G2.com.