--- title: Perficient Reviews meta_title: 'Perficient Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Perficient works for a business like yours. aggregate_rating: rating_value: 2.4 review_count: 4 scale: '5' date_modified: '2026-06-21' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # Perficient Reviews **Vendor:** Perficient **Category:** [Episerver Consulting Providers](https://www.g2.com/categories/episerver-consulting) **Average Rating:** 2.4/5.0 **Total Reviews:** 4 ## About Perficient Preficient provide a solution that enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. ## Perficient Reviews ### 1. Project started out well **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Perficient?** Perficient's sales team and relationship managers were fantastic and we felt like they understood our needs. **What do you dislike about Perficient?** We had a very detailed plan captured in JIRA, however, the signed agreement didn't contain the level of detail that was in JIRA and anything that wasn't legally binding was omitted from the project. Leaving a lot of scope, including customer login ability as out of scope. **Recommendations to others considering Perficient:** Avoid. Our project ended up over time, over budget, poorly documented and used obsolete technologies that had to be refactored immediately after launch. **What problems is Perficient solving and how is that benefiting you?** We engaged Perficient to help us migrate to a new CMS for a 500 page static website. We've performed similar migrations in the past and understand the complexities and timelines. Having resources that understand the new platform was essential in starting off with the right foot. ### 2. Perficient Commerce Cloud Consulting Services **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2021 **Describe the project or task Perficient helped with:** Perficient provided Insite Commerce implementation consulting services. **What do you like best about Perficient?** The leadership team was good to work with from the beginning. They wanted to make sure we formed a partnership & seemed to genuinely want to determine what the best implementation would be to meet our needs. They did a good job of keeping us from only thinking of how things have always worked & considering new possibilities. They have been flexible on setting up ongoing support contract needs, understanding we want to migrate away from full reliance on an external party. **What do you dislike about Perficient?** We experienced a few issues where some Perficient development team members did not mesh well with our development team members. I think this was a leadership maturity issue within the Perficient DevOps team. I know developers aren't always expected to be traditional "leaders," but they should have the soft skills necessary to maintain relationships & de-escalate conflicts. Perficient leadership was very open to feedback in these situations & everything worked out fine. **Recommendations to others considering Perficient:** Just make sure to clarify roles up front. **What problems is Perficient solving and how is that benefiting you?** Perficient helped us to better understand how to conform our business, as much as possible, to leverage the out-of-the-box functionality. This helped minimize customizations & allow us to greatly reduce our development team size. ### 3. Post-Project Ongoing Support and Development **Rating:** 1.5/5.0 stars **Reviewed by:** Rutledge D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Perficient?** Their initial audit and project (when they were Ameex) was solid - it was executed well, and they covered what I was expecting and went above and beyond. Their ongoing support afterwards was good to start, but fell apart as time went on. **What do you dislike about Perficient?** We used them for ongoing support from August 2021 - November 2022, until I raised concerns about communication speed. At that time, I was asked to double hours and that I would get better support from a dedicated team. Fast forward to Feb 2022, and we didn't see any improvement on my concerns and I couldn't get the time tracking I repeatedly asked for, as well as numerous issues with each code push. With Perficient taking over as the new company after buying Ameex, things devolved quickly. Despite multiple conversations with my account manager, nothing changed, even after bumping up hours to have more dedicated resources. I was also told that some months were slow "due to the merger" which raised my concerns greatly about whether or not I was getting the hours I was paying for. Towards the end, there was also what felt like a lot of gaslighting of my concerns, and outside of an initial project, I cannot recommend Perficient for ongoing support. I've asked multiple times to talk to my AM's direct manager, but have been prevented from doing so. At this point I'm disputing our most recent invoice. **Recommendations to others considering Perficient:** If you're looking for an initial project - their scopes and work is solid. If you need ongoing maintenance and support, you'll see delays, lack of time entry/accountability, and limited communication unless you push for answers or information. Disappointing because their team/work was stellar (and the development team is still solid) before, but the simple asks were continually ignored, and over time, I lost trust that I was getting the hours agreed upon. **What problems is Perficient solving and how is that benefiting you?** We brought Perficient (Prev Ameex) onboard in 2021 to handle a Drupal 8 > 9 Migration, and site redesign. The initial project was done well, and we engaged them for T&M maintenance and feature development from August 2021 - November 2022. ## Perficient Discussions - [What does Perficient do?](https://www.g2.com/discussions/perficient-what-does-perficient-do) - [What does Perficient do?](https://www.g2.com/discussions/what-does-perficient-do) - [Is Perficient an Indian company?](https://www.g2.com/discussions/is-perficient-an-indian-company) - [What kind of company is perficient?](https://www.g2.com/discussions/what-kind-of-company-is-perficient) - [What does the company perficient do?](https://www.g2.com/discussions/what-does-the-company-perficient-do) - [View Perficient pricing details and edition comparison](https://www.g2.com/products/perficient/reviews/perficient-review-3435049?section=pricing&secure%5Bexpires_at%5D=2026-07-14+05%3A23%3A13+-0500&secure%5Bsession_id%5D=92cc4c52-83a9-418d-a27a-de8f5552205d&secure%5Btoken%5D=308926507dc432e6a1032527674bade5a3b48448106cea20c9ca759fa8456111&format=llm_user) ## Perficient Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Perficient Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (184 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews) - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (107 reviews)