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Best Autonomous Endpoint Management (AEM) Software for Small Business

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Autonomous Endpoint Management (AEM) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Autonomous Endpoint Management (AEM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Autonomous Endpoint Management (AEM) category.

In addition to qualifying for inclusion in the Autonomous Endpoint Management (AEM) Software category, to qualify for inclusion in the Small Business Autonomous Endpoint Management (AEM) Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in Small Business Autonomous Endpoint Management (AEM) Available

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    G2 Score
NinjaOne
(3,359)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Autonomous Endpoint Management (AEM) software
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 44% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a versatile tool that serves multiple purposes, including device management, monitoring, application management, and more.
    • Users frequently mention the ease of use, reliability, and the quality of the remote screen share, as well as the continuous updates that add new features and make patch management easier.
    • Users mentioned that certain settings and features can be unnecessarily complicated, the interface can feel cluttered due to recent updates, and the reporting feature could use some improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,384
    Features
    917
    Remote Access
    858
    Automation
    820
    Customer Support
    760
    Cons
    Missing Features
    703
    Limited Features
    355
    Improvement Needed
    332
    Needs Improvement
    326
    Feature Issues
    299
    View All Pros and Cons
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,445 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,006 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 44% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a versatile tool that serves multiple purposes, including device management, monitoring, application management, and more.
  • Users frequently mention the ease of use, reliability, and the quality of the remote screen share, as well as the continuous updates that add new features and make patch management easier.
  • Users mentioned that certain settings and features can be unnecessarily complicated, the interface can feel cluttered due to recent updates, and the reporting feature could use some improvement.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,384
Features
917
Remote Access
858
Automation
820
Customer Support
760
Cons
Missing Features
703
Limited Features
355
Improvement Needed
332
Needs Improvement
326
Feature Issues
299
View All Pros and Cons
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,445 Twitter followers
LinkedIn® Page
www.linkedin.com
2,006 employees on LinkedIn®
Atera
(1,012)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Autonomous Endpoint Management (AEM) software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a unified platform for managing RMM, helpdesk tickets, remote access, and reporting, with additional features for inventory management, automated monitoring, and AI filtering.
    • Reviewers frequently mention the robust remote access tools, valuable visibility into device health, automated patch deployment, real-time device monitoring, and the effectiveness of the AI filtering feature in managing IT operations.
    • Reviewers noted issues with the remote agent losing its connection, slow response times during peak periods, unclear documentation for the automation script, and limitations in the mobile app's filtering and control options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    542
    Features
    361
    Automation
    300
    Remote Access
    242
    Efficiency
    237
    Cons
    Missing Features
    249
    Limited Features
    177
    Feature Issues
    131
    Improvement Needed
    116
    Needs Improvement
    94
    View All Pros and Cons
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,673 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    375 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a unified platform for managing RMM, helpdesk tickets, remote access, and reporting, with additional features for inventory management, automated monitoring, and AI filtering.
  • Reviewers frequently mention the robust remote access tools, valuable visibility into device health, automated patch deployment, real-time device monitoring, and the effectiveness of the AI filtering feature in managing IT operations.
  • Reviewers noted issues with the remote agent losing its connection, slow response times during peak periods, unclear documentation for the automation script, and limitations in the mobile app's filtering and control options.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
542
Features
361
Automation
300
Remote Access
242
Efficiency
237
Cons
Missing Features
249
Limited Features
177
Feature Issues
131
Improvement Needed
116
Needs Improvement
94
View All Pros and Cons
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,673 Twitter followers
LinkedIn® Page
www.linkedin.com
375 employees on LinkedIn®

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Action1
(841)4.9 out of 5
1st Easiest To Use in Autonomous Endpoint Management (AEM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Manufacturing
    Market Segment
    • 55% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Action1 is a platform that offers remote updates, remote CMD and Powershell access, and the ability to install applications remotely, focusing on patch management.
    • Users like Action1's simplicity, ease of deployment, and its ability to automate patching and handling vulnerability management, especially for cloud-based solutions.
    • Users reported issues with the user interface being confusing at times, the lack of a self-hosted option for organizations with strict network policies, and difficulties with the software deployment repository.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Action1 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    358
    Patch Management
    322
    Easy Setup
    208
    Software Deployment
    204
    Automation
    201
    Cons
    Missing Features
    168
    Remote Access Issues
    100
    Feature Limitations
    77
    Improvement Needed
    69
    Needs Improvement
    60
    View All Pros and Cons
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Action1
    Company Website
    Year Founded
    2018
    HQ Location
    Houston, Texas
    Twitter
    @Action1corp
    577 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Manufacturing
Market Segment
  • 55% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Action1 is a platform that offers remote updates, remote CMD and Powershell access, and the ability to install applications remotely, focusing on patch management.
  • Users like Action1's simplicity, ease of deployment, and its ability to automate patching and handling vulnerability management, especially for cloud-based solutions.
  • Users reported issues with the user interface being confusing at times, the lack of a self-hosted option for organizations with strict network policies, and difficulties with the software deployment repository.
Action1 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
358
Patch Management
322
Easy Setup
208
Software Deployment
204
Automation
201
Cons
Missing Features
168
Remote Access Issues
100
Feature Limitations
77
Improvement Needed
69
Needs Improvement
60
View All Pros and Cons
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
577 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
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3 Listings in Small Business Autonomous Endpoint Management (AEM) Available

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