It would be great to create a lobby for the attendees meaning that attendees should be able to access to the webinar lobby and the lobby should customizable by the organizer like adding video or banner. While attendees waiting in lobby speakers can check their mic and camera also discuss about... Read more
The feature I dislike is that We cannot see whos joining and whos leaving the meeting and there is no log of meetings. Many times the user joins the meetings and leaves the bridge without any notice and we need to check the status manually. Looking forward to the option to be added to the... Read more
On one of my devices, an HP laptop, it doesn't matter which audio input I use, people say I sound like a robot. I've tried the internal mic, standalone mics, ear phones, bluetooth devices - nothing works to fix it. Any troubleshooting advice?
Whilst my android devices work perfectly well with a Bluetooth speaker, this connection no longer works once the device enters a zoom call (neither as host or participant). The little button on the top left that suggests switching speaker between phone and Bluetooth, actually switches between... Read more
Banks are reluctant to use Genesys Cloud because the data is hosted outside the country of their premises. Instead they opt for on-prem solutions. How the Genesys plans to address this?
We want to start using the chat functionality, and before building a Bot, we need a basic menu/tree for the chat visitors to go through, effectively mirroring our voice menu/tree. I hope the chat interface will display selection options in the form of buttons (1. Sales; 2. Customer Service; 3.... Read more
Most of the startups start out as a project and the features that Cisco WebEx offers are either expensive or don’t cater to dynamic requirements of such projects. What’s Cisco doing to encourage such startup’s and integrate business functionalities for those projects.