I really like how Zanda (formerly Power Diary) handles my calendar booking, allowing me to efficiently keep track of my clients. The feature that sends clients an onboarding information sheet is something I love. I also appreciate the AI note-taking feature, which is quite helpful. Another thing I enjoy is the texting feature that notifies clients the day before their appointments, making sure they know when their time is.

Functionailty (when it works) The functionality is in depth and somewhat intuitive, but often parts of it don't work or are changed without notice, and this is disruptive.

I like the ability to color code appointment types, which helps us manage different referral types like DVA, NDIS, WorkCover, TAC, private referrals, and Mental Health Care Plans. The color coding allows us to see at a glance the type of referral and distinguish between consultations such as school meetings or parent sessions for the pediatric population. It's also easy to manage Mental Health Care Plans and referrals with session packs. I appreciate the online registration and consent forms, which have eased the tiresome paper trail and are appreciated by clients who can complete forms on their phone or device. The online registration forms have made setting up new clients easier and more timely.