Workshop

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4.7 out of 5 stars
199 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
#1 in 3 categories
Grid® leader
Serving customers since
2020
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Workshop Reviews

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Verified User
A
Internal Communications Officer
Enterprise (> 1000 emp.)
4.5/5

Workshop offers robust analytics that enhance data analysis, allowing users to determine optimal send times and track engagement metrics like openers and non-openers. The Journey module, however, presents some navigation challenges.

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Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
11/04/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful Email Analytics with Seamless AD Integration and Smooth Onboarding

|Workshop
Having data-backed analytics has been a game changer for our communication strategy, especially when it comes to understanding what information is really resonating with our employees. I use the analytics regularly to share with leadership what’s working well, and it’s helped bring more visibility to the work I do. Their AI Cici makes it easy to summarize information quickly and scan many emails. Workshop is so easy to use. The modern editor makes creating and sending emails a breeze. Cici comes in handy here too, helping me check emails for errors so that I can feel confident my message and links will work. Speaking of links, Workshop allows you to edit links AFTER an email has been sent. It's such a great feature that a communicator hopes to never use, but inevitably it happens and it's a life saver!
Nick S.
NS
Nick S.
Director of Organizational Development & MarketingManufacturingEnterprise (> 1000 emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Workshop Is Mission-Critical for Employee Comms—Powerful Integrations, Journeys, and Support

|Workshop
Workshop is in my top five applications I can’t imagine doing my job without. I would fight tooth and nail if I ever had to give it up. We use it to reach about 2,400 employees, many of them on the manufacturing floor without a company computer, and we can actually see whether each message landed. Over two and a half years it has become our main channel for everything from weekly updates and open enrollment to leadership events and recognition. What has provided the most value: - It connects to the tools we already use. Workshop integrates with Dayforce (our HRIS), Microsoft Entra for SSO, and Microsoft Teams and SharePoint. Now there’s also an MCP connector, so I can work with our Workshop data directly in Claude. Our employee data stays current without manual work, and logging in is seamless for our 70+ senders. - Dynamic audience lists. We maintain nearly 200 rule-based lists built from Dayforce attributes like location and team. When someone joins, moves or leaves, they land in the right audience automatically. We can target a single manufacturing facility or department without ever touching a spreadsheet. - Email and text from one place. We’ve delivered more than 50,000 text messages to employees who rarely check email, using the same audiences and campaigns as our emails. - Journeys. More than 20 automated journeys run on their own, including milestones like work anniversaries, so nothing depends on someone remembering to hit send. - An editor anyone can use. With 180+ shared templates, an HR lead at a manufacturing facility can produce a polished, on-brand email in minutes without help from corporate. - Results we can show leadership. Company-wide sends average around a 70% open rate, and campaign reporting shows exactly who was reached on high-stakes topics. - Cici, their AI agent. I can ask plain-language questions about our performance and get answers in seconds instead of building reports by hand. The people are the real differentiator. The Workshop team has been absolutely fantastic, whether it’s account management, a support question, or keeping me up to speed on what’s happening in the employee communications world. They’re some of the most helpful, friendly and innovative people I’ve worked with. Workshop has built a unique culture where I feel like part of the Workshop family just by being a customer. They’re deeply invested in the success of our employee communications program, and not in a salesy way. They want to learn from us to improve the product and strengthen the relationship. The community among Workshop employees and fellow customers is something I haven’t seen from any other vendor.

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HQ Location:
Omaha, Nebraska

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Modern internal comms in 30 days or less — see why 1000 companies have chosen Workshop!

Workshop is a modern, purpose-built internal communications platform that helps teams create, send, manage, and measure employee communications in one place — starting with email and extending through Microsoft Teams, Slack, SMS, and more. Backed by powerful AI and automation tools, Workshop helps communicators tackle the day-to-day more effectively: drafting on-brand emails, building dynamic audience lists, personalizing messages by role or location, automating sends, and analyzing results so you always know what's landing. That means communicators spend less time pushing messages out and more time focused on the strategy that actually moves people. Most teams are up and running in just 2 to 4 weeks, and the impact shows up fast. That's why organizations like S&P Global, Aston Martin, Monster Energy, White Castle, and Meijer trust Workshop to help them reach every employee and prove the value of their communications work. If you're ready to modernize the way your team communicates, we'd love to show you what's possible. Learn more at useworkshop.com!

Details

Year Founded
2020
Website
useworkshop.com