Workshop

Show rating breakdown
199 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
#1 in 3 categories
Grid® leader
Serving customers since
2020

Profile Name

Star Rating

167
27
5
0
0

Workshop Reviews

Review Filters
Profile Name
Star Rating
167
27
5
0
0
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Review source: Organic

Intuitive Platform, Exceptional Customer-Driven Support

Workshop is a great, super helpful tool that I use every day. What I love most is the people. Everyone, from the founder and leadership to my account rep, dives into my questions and truly listens to my perspective. They want to solve a business need in the best way possible. At their annual conference, I asked for a live link to a formatted email draft that always reflects the latest version, and by that afternoon I had it. The team listens to how I work and adjusts the product to make my job easier. The system was so easy to set up, very intuitive, and easy to jump into. Since setting it up, I’ve had teammates ask for a seat so they can use it themselves.
Erin T.
ET
Erin T.
Employee Engagement ManagerMid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Workshop makes internal communications easier, more engaging, and actually fun!

I can’t say enough good things about Workshop! The platform is incredibly easy to use and makes creating engaging internal communications a breeze. They’re constantly rolling out new features that make an already great platform even better. One of my favorite things about Workshop is how easy it makes reaching employees where they are. Whether they’re viewing communications through email or on mobile, everything looks great and feels seamless. The automation tools have also been a HUGE time-saver. Between Journeys and Cici, I’ve been able to streamline so many processes and get valuable time back. It’s clear that new features are developed with the user in mind, and the team is always finding ways to make our jobs easier. But what really sets Workshop apart is the people. Their customer service is truly top-notch. Every single person I’ve interacted with has been genuinely kind, helpful, and invested in our success. You can tell they care about their customers and the work we do. Workshop is so much more than just another communications tool. It’s a platform backed by an incredible team that makes my job easier and helps me do it better. I couldn’t recommend them more!
Meredith C.
MC
Meredith C.
Communications & Content StrategistMid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Effortless Email & SMS Journeys with Cici AI’s Design Help

Workshop makes building an email easy. I can segment content within the email so the right people see the right message, without a lot of extra work. Cici, their built-in AI assistant, is my favorite part. I’m a words-and-content person, not a designer, and she gives me a solid starting design to work from. That takes a huge lift off me. She also answers my analytics and reporting questions, so I don’t have to dig through dashboards to find what I need. I love that email and SMS live in one platform. Journeys are great too. I can set up the sequence once and let it run.

About

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HQ Location:
Omaha, Nebraska

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Modern internal comms in 30 days or less — see why 1000 companies have chosen Workshop!

Workshop is a modern, purpose-built internal communications platform that helps teams create, send, manage, and measure employee communications in one place — starting with email and extending through Microsoft Teams, Slack, SMS, and more. Backed by powerful AI and automation tools, Workshop helps communicators tackle the day-to-day more effectively: drafting on-brand emails, building dynamic audience lists, personalizing messages by role or location, automating sends, and analyzing results so you always know what's landing. That means communicators spend less time pushing messages out and more time focused on the strategy that actually moves people. Most teams are up and running in just 2 to 4 weeks, and the impact shows up fast. That's why organizations like S&P Global, Aston Martin, Monster Energy, White Castle, and Meijer trust Workshop to help them reach every employee and prove the value of their communications work. If you're ready to modernize the way your team communicates, we'd love to show you what's possible. Learn more at useworkshop.com!

Details

Year Founded
2020
Website
useworkshop.com