I like how Varicent handles inquiry management and the plan approval workflow manager. The dashboarding capabilities are great, especially with the ability to set permissions by group and tree-based permissions. I can designate specific reports for various stakeholders beyond just the sales org. It's a huge benefit to easily bring in Finance and Admin leadership with their own access levels.

ease of use, good customer support .

Extremely powerful and flexible. It’s highly configurable, and we’re able to add new features and functionality every year. Varicent also provides excellent customer support and strong client engagement activities. The education and training continue to improve as well; they keep refining and expanding their offerings. Presenter Adaptive has made report creation easier for us. ELT is a powerful data transformation tool, and we’re continually discovering new ways to use it.