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Ushur

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17 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.4
Serving customers since
2014
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Ushur Reviews

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AC
Alexis C.
04/17/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Ushur has been an adaptable product/business partner.

The best thing about Ushur is hands down the people who support it.
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
04/05/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great thus far!

Good customer support thus far. Solution-oriented and willing to work with us to find the best solution for our staff and the members we serve. Ushur staff have shared a lot of industry insights and best practices with us that have also been very useful to optimize our results. We have had great success and minimal issues in running monthly text message campaigns to a large member audience within the Ushur platform.
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
04/04/2024
Validated Reviewer
Verified Current User
Review source: Organic

My experience with Ushur

The dedicated teams and the powerful platform. I like the ability to get to know the platform and then self-manage. Everyone I have worked with is friendly and they often bring in experts when needed.

About

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HQ Location:
Santa Clara, California

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What is Ushur?

Ushur is a purpose-built Agentic CX Automation platform designed to streamline journeys across the entire customer lifecycle,  specifically for regulated industries. We set the standard for best-in-class self-service customer experiences, enabling customers to start, navigate, and complete complex requests end to end—without handoffs, callbacks, or loss of context. Designed from the ground up for healthcare, insurance, and financial services, Ushur AI agents operate at the highest levels of security, compliance, auditability, and control, ensuring trust is never compromised. The platform uniquely combines intelligent, agentic automation with seamless human handoff and industry-leading outbound capabilities, enabling proactive, two-way engagement across text, email, voice, and chat. At enterprise scale, Ushur helps organizations improve customer retention and customer growth, while reducing staff burden for customer service and delivering the fastest time to value through a no-code deployment.

Details

Year Founded
2014
Website
www.ushur.com