Product Avatar Image

Userlane

Show rating breakdown
81 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2016

Profile Name

Star Rating

67
14
0
0
0

Userlane Reviews

Review Filters
Profile Name
Star Rating
67
14
0
0
0
Robert P.
RP
Robert P.
Customer Success Specialist på Oxceed AB
09/06/2022
Validated Reviewer
Verified Current User
Review source: Organic
Verified User in Computer Software
AC
Verified User in Computer Software
08/25/2022
Validated Reviewer
Verified Current User
Review source: Organic

Good product with top service

With Userlane we are able to lead our users through our system and explain important details easily. If any problems occur, we get informed by email and we can then analyse and solve the issue directly.
Felix B.
FB
Felix B.
08/17/2022
Validated Reviewer
Verified Current User
Review source: Organic

Small weaknesses, strong support!

We are using Userlane since almost two years and are always happy to implement the newest features. Big kudos to the Customer Support and Customer Success Team. If you need help, they help you almost instantly and provide easy-understandable solutions. I seldom worked with such a nice organization.

About

Contact

HQ Location:
Munich, Bavaria

Social

@UserlaneHQ

What is Userlane?

Userlane helps healthcare, financial services, manufacturing, and pharma organizations see where software and AI create friction, get the right help to people inside every application, and prove the impact. The platform delivers two integrated capabilities: Application Intelligence for analytics and decisions, and Contextual Assistance for in-app help and automation.

Details

Year Founded
2016