I love how customizable Userlane is and how close the Userlane team works to create learning modules specific to our processes.

Userlane's guide creation process offers a range of features that make guides more effective and help users understand better. For example, as an administrator you can add photos to the guides to provide a visual representation of specific steps. Additionally, the option to link to other guides enables users to access the right resources quickly and efficiently.

We like the ease of use of Userlane: from creating tours to posting announcements to viewing usage figures. With Userlane, we help our users to get to know the application and to be guided step by step through the functions. Through our created tours and announcements, we can easily explain the functional areas to our customers and promote our help center articles or interactive guides. The analytics immediately show us where our tours are doing well or poorly and where users are bouncing off, so we can address the issues quickly.