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Unifonic

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13 reviews
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Average star rating
4.8
Serving customers since
2006
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Unifonic

13 reviews

Unifonic's Notice application is a comprehensive communication platform designed to enhance customer engagement through real-time push and SMS notifications. It enables businesses to deliver personalized messages directly to customers' devices, ensuring timely and relevant communication. Key Features and Functionality: - Multi-Channel Messaging: Supports both push notifications and SMS, allowing businesses to reach customers on their preferred platforms. - Targeted and Personalized Messaging: Enables segmentation of audiences and customization of messages based on customer profiles, enhancing relevance and engagement. - Interactive Notifications: Offers interactive push notifications with one-tap responses, increasing response rates and confirming message receipt. - Automation and Workflow Integration: Provides pre-built templates and automation tools to streamline communication workflows, such as abandoned cart reminders and OTPs. - Seamless Integrations: Includes over 100 native integrations with platforms like Salesforce, HubSpot, and Shopify, facilitating easy incorporation into existing systems. Primary Value and Solutions Provided: Unifonic's Notice application addresses the need for effective and efficient customer communication by offering a unified platform for push and SMS notifications. It helps businesses boost marketing ROI through high engagement rates, enhance customer security with OTP authentication, and improve customer satisfaction by delivering timely and personalized messages. By automating communication workflows and integrating seamlessly with existing systems, Notice simplifies the management of customer interactions, leading to increased engagement and loyalty.

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Unifonic Reviews

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Ibrahim A.
07/24/2024
Validated Reviewer
Verified Current User
Review source: Organic

Most Trusted Service Provider

We have been working with Unifonic for years ago trusting their reliable service, high-quality products, and outstanding support team. Their top-notch products have exceeded expectations, providing daily operations with durability and minimal downtime. NoUnifonic exceptional support team is responsive, available 24/7, and willing to help devise suitable solutions. Our account manager Manal is an absolute gem, taking into consideration unique requirements and providing personalized recommendations. Their commitment to customer satisfaction is their top priority. thing, good service, good support, good communication
HA
Hesham A.
07/24/2024
Validated Reviewer
Verified Current User
Review source: Organic

Exceptional Customer Engagement Solutions with Outstanding Support

I've been using their services for more than 3 years. The platform is great because it brings all communication channels together in one easy-to-use place. I love how flexible their solutions are, letting us use text, voice, messaging apps, and web channels to reach our customers in their preferred ways. Plus, our account manager "Dima Lutfi" has been fantastic, giving us personalized help and making sure we get the most out of the platform
FS
Firoz S.
Operations Manager AP & TS at PMJ Gems & Jewellers Pvt Ltd.
07/23/2024
Validated Reviewer
Review source: Organic

Outstanding Support..!!!

I have been working with Unifonic since 1 year relating to WhatsApp for Business & SMS channel solutions. My special thanks to Dima Lutfi for her exceptional & outstanding support. Even during her vacation period she was ready to answer us very quickly. The implementation process was very smooth along with getting in to contract with Unifonic with detailed explaination about the product and its features. The online training sessions also ensured our team, able to fully leverage the software from day one. Overall, I have been very satisfied with the quality of their products & services, and I would highly recommend them as a vendor.

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HQ Location:
Riyadh, KSA

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@Unifonic

What is Unifonic?

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots.

Details

Year Founded
2006