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Unifonic

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13 reviews
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Average star rating
4.8
Serving customers since
2006
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Unifonic

13 reviews

Unifonic's Notice application is a comprehensive communication platform designed to enhance customer engagement through real-time push and SMS notifications. It enables businesses to deliver personalized messages directly to customers' devices, ensuring timely and relevant communication. Key Features and Functionality: - Multi-Channel Messaging: Supports both push notifications and SMS, allowing businesses to reach customers on their preferred platforms. - Targeted and Personalized Messaging: Enables segmentation of audiences and customization of messages based on customer profiles, enhancing relevance and engagement. - Interactive Notifications: Offers interactive push notifications with one-tap responses, increasing response rates and confirming message receipt. - Automation and Workflow Integration: Provides pre-built templates and automation tools to streamline communication workflows, such as abandoned cart reminders and OTPs. - Seamless Integrations: Includes over 100 native integrations with platforms like Salesforce, HubSpot, and Shopify, facilitating easy incorporation into existing systems. Primary Value and Solutions Provided: Unifonic's Notice application addresses the need for effective and efficient customer communication by offering a unified platform for push and SMS notifications. It helps businesses boost marketing ROI through high engagement rates, enhance customer security with OTP authentication, and improve customer satisfaction by delivering timely and personalized messages. By automating communication workflows and integrating seamlessly with existing systems, Notice simplifies the management of customer interactions, leading to increased engagement and loyalty.

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Unifonic Reviews

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YZ
Yamen Z.
08/18/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

I wanted to take a moment to express my satisfaction with the services provided by Unifonic.

I just wanted to share some positive feedback about Unifonic. Their services have really helped us improve how we communicate with our customers. The platform is reliable, scalable, and easy to use, which has made a big difference for our team. I’ve been especially impressed with how seamlessly it integrates with our existing systems, and how flexible it is—allowing us to customize our communication strategies to fit our specific needs. On top of that, their customer support has always been responsive and helpful whenever we needed assistance. Overall, Unifonic has been a great partner for us, and I’d definitely recommend their services to anyone looking to boost their customer engagement.
Osama A.
OA
Osama A.
08/01/2024
Validated Reviewer
Verified Current User
Review source: Organic

Seamless and great overall experience

Unifonic team are very likable, flexible and always available. I remember we had some encidents and they were super responsive and got back to us with the details in less than an hour. They are also very welcoming in terms of legal terms and payments specially if you are a startup. Our account manager Saleh is very responsive and helpfull. Overall we are very happy with the customer experience and the technology part that they offer. Their API is very easy to integrate with.
OQ
Omar Q.
07/24/2024
Validated Reviewer
Verified Current User
Review source: Organic

One Platform

we have been using Unifonic for over 5 years for text messages and WhatsApp Channel. What distinguishes the firm most is a single platform for all services with a quick help service, as well as establishing and modifying the chatbot service for WhatsApp with the team that assists us during project implementation.

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HQ Location:
Riyadh, KSA

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@Unifonic

What is Unifonic?

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots.

Details

Year Founded
2006