I recently had an issue with something I wanted done in Tracker and was not sure how to do it, so I contacted their support team. Kristen Lane took care of my ticket and was great to work with. She responded quickly, kept me informed, and solved the problem in no time. I really appreciate the quick help and clear communication; it made the whole process stress-free.
Really like how responsive and helpful the Customer Support team is. Whenever our team has questions or runs into potential issues, the Tracker team is always available to assist and does so in a professional and friendly manner. I raised a potential issue regarding phone number search functions, and it appears to have already been fixed within 24 hrs.
Tracker comes as an all-in-one solution, removing the need for our team to use multiple platforms (I'm sure you can understand that asking a recruiter to use one piece of tech is a challenge in itself), Tracker is constantly evolving and keeping up to date with the latest tools reducing the need for us to look elsewhere.