I really appreciate Tracker for seamlessly integrating all our information workflows into one place, which enhances efficiency and streamlines our operations. The automation capabilities of Tracker are incredibly beneficial, allowing us to automate various processes, which in turn optimizes our team's time and improves documentation. This all-in-one CRM and ATS solution is user-friendly and easy to adopt. I also love the robust customer service experience provided by the Tracker RMS team, as they are open to our feedback and actively engage with us to discuss potential solutions and challenges, making them a great partner. Additionally, the ability to communicate with our talent or clients via sequences and the comprehensive reporting features, which allow us to analyze metrics driving our business, are integral advantages. I feel confident in their leadership team, which is committed to continually improving the product and updating it according to industry standards.

Honestly, nothing. I’ve tried to find a redeeming feature, and there isn’t one that actually helps me as a working recruiter. Anything they claim as a “best feature” is either outdated, clunky, or buried under so many rules and clicks that it becomes useless in real workflow. The system doesn’t make me faster, it doesn’t make me more accurate, and it definitely doesn’t help me make money. If anything, the best thing about Tracker is when I’m not logged into it

I recently had an issue with something I wanted done in Tracker and was not sure how to do it, so I contacted their support team. Kristen Lane took care of my ticket and was great to work with. She responded quickly, kept me informed, and solved the problem in no time. I really appreciate the quick help and clear communication; it made the whole process stress-free.