SysAid
753 reviews
- 1 profiles
- 4 categories
Average star rating
4.5
Serving customers since
2002
SysAid Reviews
DJ
David J.
SysAid centralizes incidents and automates workflows for more efficient IT
What I value most about SysAid is its ability to centralize the management of incidents, changes, and assets on a single platform. The automation of workflows and rules significantly reduces the time spent on repetitive tasks, improving the efficiency of the IT team.
WA
Wealth A.
Simplifies Incident Management, Needs Better Ticket Routing
I like SysAid's simplicity and its agentic approach to request and incident management. The agent embedded in SysAid helps in providing first-level resolution to often re-occurring issues, and the interface is simple to use, even for first-time users.
About
What is SysAid?
SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster, smoother IT service. And IT service teams get a break from their repetitive manual tasks and some time to actually do the work they love.
Details
Year Founded
2002
Website
www.sysaid.com