SysAid
752 reviews
- 1 profiles
- 4 categories
Average star rating
4.5
Serving customers since
2002
SysAid Reviews
BA
Benjamin A.
Effective ticket management tool
As our main service management tool, one of the best things I like about SysAid is the ease of integration and support given by the SysAid team during such processes. Currently, one can initiate a MS Teams chat directly from SysAid and this makes it easier when a resolver wants to engage a requester.
AI
Verified User in Information Technology and Services
Easy Onboarding with Strong Ticketing and Incident Management
Easy to use and quick to onboard new users, Strong ticketing and incident management features
KA
Kofi A.
IT Service Management Analyst| Data ScientistStreamlined IT Support with powerful Automation and AI Assistance
SysAid has a user-friendly interface that enables our IT teams to handle incidents and requests efficiently. Also, the built-in automation minimizes repetitive tasks and accelerates response times making day to day support smoother
About
What is SysAid?
SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster, smoother IT service. And IT service teams get a break from their repetitive manual tasks and some time to actually do the work they love.
Details
Year Founded
2002
Website
www.sysaid.com