I love using it for my meetings. I don't have to miss any info. Insights like my talk-to-listen ratio and my follow-up rate helping my communication skills a lot. It feels like I have a personal assistant with me on every call.

We'd been using a dialer and conversation intelligence tool for over a year, but honestly, we were just collecting data without actually doing anything with it. Maybe 2-3% of our calls ever got reviewed because who has time to listen to hundreds of recordings? Spiky changed that completely. Instead of telling us what happened on calls (we already knew that), it tells us WHY deals are moving forward or stalling. The MEDDICC methodology tracking alone has been a game-changer - we can see exactly where each rep is strong or weak without managers having to manually review every call.

I attend a lot of meetings with detailed product and technical discussions. Having Spiky in the meeting allows me to stay focused on the meeting vs note taking or preparing for after-action items. The ability to watch, view transcripts and generate recaps when needed saves time and keeps the team aligned.