Product Avatar Image

ScorebuddyCX

Show rating breakdown
4.5 out of 5 stars
807 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
Profile Filters

All Products & Services

Product Avatar Image
ScorebuddyCX

807 reviews

ScorebuddyCX is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.

Profile Name

Star Rating

589
185
24
4
5

ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
589
185
24
4
5
Fatima V.
FV
Fatima V.
BPO at KMC Solutions
02/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Scorebuddy my buddy.

|ScorebuddyCX
All about its features specially with its scores.
Verified User in Consumer Services
CC
Verified User in Consumer Services
02/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Driving Consistency and Clarity in Quality Assurance

|ScorebuddyCX
What I like best about Scorebuddy is how it makes quality assurance simple, structured, and actionable.
RC
Roce Jayne C.
02/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Scorebuddy Makes QA Measurable with Customizable Scorecards, Analytics, and Coaching

|ScorebuddyCX
What I like best about Scorebuddy is how it combines structured, customizable scorecards with powerful analytics and coaching tools, making quality assurance both measurable and developmental rather than just evaluative.

About

Contact

HQ Location:
Dublin

Social

What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001