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ScorebuddyCX

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4.5 out of 5 stars
807 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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ScorebuddyCX

807 reviews

ScorebuddyCX is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.

Profile Name

Star Rating

589
185
24
4
5

ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
589
185
24
4
5
Dhananjay D.
DD
Dhananjay D.
03/03/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

A simple tool to track and manage scores | Broader Insights should be visible on homepage

|ScorebuddyCX
The UI is simple, and it’s easy to manage team scores. As a manager, I can also get an overview of all my direct reports’ scores in one place.
FV
Fatima V.
03/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

My monthly buddy.

|ScorebuddyCX
Its score criteria in each item is all good.
maryjoice D.
MD
maryjoice D.
03/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Progress report of may Call Audits

|ScorebuddyCX
You can monitor progress during QA audits

About

Contact

HQ Location:
Dublin

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What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001