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ScorebuddyCX

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4.5 out of 5 stars
807 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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ScorebuddyCX

809 reviews

ScorebuddyCX is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.

Profile Name

Star Rating

590
186
24
4
5

ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
590
186
24
4
5
Shanna Elaine T.
ST
Shanna Elaine T.
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User-Friendly QA That Saves Time and Delivers Clear, Detailed Insights

|ScorebuddyCX
What I like most about Scorebuddy is how user-friendly it is. It simplifies the QA process, makes evaluations clear, and allows teams to collaborate efficiently. It saves time while still giving detailed insights into performance
Jasmin D.
JD
Jasmin D.
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great for Monitoring Call Quality

|ScorebuddyCX
It helps me to monitor the quality of my calls. Easy to access.
Arminda D.
AD
Arminda D.
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Score buddy: The Best Software I’ve Ever Used

|ScorebuddyCX
The Score buddy is the best software I have ever used.

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HQ Location:
Dublin

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What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001