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ScorebuddyCX

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4.5 out of 5 stars
835 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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All Products & Services

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ScorebuddyCX

835 reviews

ScorebuddyCX is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.

Profile Name

Star Rating

615
187
23
5
5

ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
615
187
23
5
5
Verified User in Construction
AC
Verified User in Construction
09/02/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Best quality monitoring software I've used

|ScorebuddyCX
It remains best in class. It really is the best software I’ve used for quality monitoring in my time on this planet.
Verified User in Accounting
UA
Verified User in Accounting
09/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great

|ScorebuddyCX
The new features and the feedback section are helpful, especially because they provide more detailed information.
Verified User in Consumer Services
AC
Verified User in Consumer Services
07/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Positive Feedback

|ScorebuddyCX
That it's user-friendly, and once you know what you are looking for, it's easier to find. I enrolled myself for all the courses, and it's easy to access when needed.

About

Contact

HQ Location:
Dublin

Social

What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001