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ScorebuddyCX

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4.5 out of 5 stars
835 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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ScorebuddyCX

835 reviews

ScorebuddyCX is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.

Profile Name

Star Rating

614
188
24
4
5

ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
614
188
24
4
5
Ernesto B.
EB
Ernesto B.
03/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Very Helpful Daily Performance Tracking

|ScorebuddyCX
Very Helpful. I can see my performance on a daily basis
AL
ARLHYN L.
03/18/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

FEEDBACK FROM ARBAC

|ScorebuddyCX
Tools for feedback, calibration, and agent development help teams move from monitoring to actual improvement.And it works well for me.
Angelos C.
AC
Angelos C.
Forbes 30 Under 30 Greece 2024 | Co-Founder @ e-Aimodotes
03/17/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy-to-Use Interface and Consistent Call Quality, but Setup Could Be Smoother

|ScorebuddyCX
Easy to use, clear interface, and it helps keep call quality consistent.

About

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HQ Location:
Dublin

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What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001