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ScorebuddyCX

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807 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
589
185
24
4
5
Jasmin D.
JD
Jasmin D.
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Score buddy: User-Friendly, Easy to Learn, with Simple Built-In Reporting

Score buddy is so user friendly. It is easy to learn and very easy to navigate the system. The built-in reporting functions are ideal and simple.
John Mark M.
JM
John Mark M.
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive, User-Friendly Scorebuddy That Simplifies Customer Support Evaluations

First of all the ease of use the scorebuddy, most of us find the interface intuitive and it is very user friendly. You can use it as it is hassle free and You navigate also use the system itself effectively. The Number of feautures it offers make the work simplier especially us working in customer support field, score buddy makes it easier and meet our deadlines as this is the frequent tool that we use to meet our targets when it comes in evaluating agents.
Shanna Elaine T.
ST
Shanna Elaine T.
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User-Friendly QA That Saves Time and Delivers Clear, Detailed Insights

What I like most about Scorebuddy is how user-friendly it is. It simplifies the QA process, makes evaluations clear, and allows teams to collaborate efficiently. It saves time while still giving detailed insights into performance

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HQ Location:
Dublin

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What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001