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ScorebuddyCX

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4.5 out of 5 stars
807 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
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ScorebuddyCX

807 reviews

ScorebuddyCX is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.

Profile Name

Star Rating

589
185
24
4
5

ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
589
185
24
4
5
JL
Julius L.
03/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

My Scorebuddy

|ScorebuddyCX
It make you score perfectly when scoring my agents. Also we can talk about something new regarding the scorecard that was implemented on scorebuddy we also able to adjust our self for our agents when they have low score ( if they are not satisfied with their score)
Arminda D.
AD
Arminda D.
03/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Score buddy Helps Deliver Consistently High-Quality Calls all the time

|ScorebuddyCX
The score buddy is helpful in completing the tasks in getting the good quality in each calls handled.
Mary Joice D.
MD
Mary Joice D.
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Call Progress Report

|ScorebuddyCX
it helps me identify which of my call handling to improved and that needs to focus on

About

Contact

HQ Location:
Dublin

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What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001