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SAP

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4.2 out of 5 stars
15,993 reviews
  • 301 profiles
  • 255 categories
Average star rating
4.2
#1 in 56 categories
Grid® leader
Serving customers since
1972

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RC
rhett c.
07/27/2026
Validated Reviewer
Review source: G2 invite

Joule’s Role-Aware AI Makes SAP Tasks Fast, Seamless, and Effortless

|Joule
Its natural-language interface declutters the UI, so I can accept POs or run reports without digging through buried menus or losing focus. Integrations across S/4HANA, SuccessFactors, and Ariba feel seamless, giving me a single access point where performance stays swift and real data populates within seconds. Onboarding was straightforward with virtually no learning curve, and it delivered instant ROI by saving our team hours of manual clicks each day. What really sets it apart, though, is its AI intelligence—unlike generic chatbots, Joule actually understands my specific role rights and can execute complex, multi-step business operations safely and accurately.
Shashank s.
SS
Shashank s.
Analyst || Business Intelligence tools || Machine learning || Financial Modeling || former area and project head Dhruvan Foundation
07/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Big Time-Saver for SAP Data and Tasks, But Still Needs More Context and Depth

|Joule
Honestly, Joule has been a lifesaver for cutting down the daily grind. Instead of clicking through endless tabs or getting bogged down in busywork, I can just ask for what I need in plain English, like I’m messaging a coworker. It connects the dots behind the scenes by pulling data straight from SAP and our outside apps. Rather than wasting time hunting for numbers, we get the exact information we need right away so we can make fast decisions. On top of that, it takes care of a lot of those tedious, multi-step tasks in the background, which helps the whole team move faster and work more smoothly.
JH
John H.
07/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Official Docs Are Helpful, But the Platform Still Feels Basic vs. Competitors

|Joule
It's nice that it pulls it's infos out of official documentation other than that there aren't any coherent things I like. It is more of an extensive enterprise grade natural language interface running on cloud.

About

Contact

Phone:
+1 (800) 872-1727
HQ Location:
Walldorf

Social

@SAP

What is SAP?

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Details

Year Founded
1972
Ownership
NYSE:SAP
Website
www.sap.com