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Saas Labs

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2,585 reviews
  • 3 profiles
  • 29 categories
Average star rating
4.3
Serving customers since
2016
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JustCall

2,391 reviews

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

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Helpwise

181 reviews

Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc.

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EasyCalendar

13 reviews

EasyCalendar is an appointment scheduler for every business professional that make it easier for your customers to book an appointment with you in few clicks. Add automation around appointments by integrating it with other business tools. It helps you in getting your appointments according to your availability. Distribute the appointment to the team working in different time zones. It increases your team’s flexibility by allowing invitees to choose a time with any available member of your team

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Saas Labs Reviews

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Profile Name
Star Rating
1610
748
151
31
45
Nikolai U.
NU
Nikolai U.
05/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Enforced upgrades

I started with the most basic subscription and clearly stated that I did not want anything more than that. Few months later, they upgraded my plan to a higher tier subscription simply because they "discontinued" my basic plan. No consent on my end. I started paying twice simply because they got greedy. Moved to another service and had 0 regrets since then.
Enes H.
EH
Enes H.
Back-Office Outsourcing for Property Management | Founder & CEO @ A&E Consulting LLC | Rental Accounting, Tenant & Contractor Management for DACH + US East Coast
05/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Perfect AI Transcripts for Support and Performance

The AI transcript are perfect for the Support and to keep the performance
Harsh S.
HS
Harsh S.
05/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Local Time for Dialed Numbers Is a Standout Feature

The local time feature for the dialed number.

About

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HQ Location:
Palo Alto, California

Social

@saas_labs

What is Saas Labs?

SaaS Labs is all about helping sales and support teams reach their full potential. With our AI-powered communication tools, you can save up to 1 hours a week per agent – that's more time to respond to customers, connect better...

Details

Year Founded
2016
Website
www.saaslabs.co