Rally has revolutionized how easy it is for us to run and manage recruitment. It is so easy to send recruitment messages, schedule (no more calendly!), monitor click and open rates, track interviews, and send incentives. Plus we can manage our recruitment, segment and filter by all kinds of custom fields, create rules for frequency of contact, and so many other features. The new observation rooms are AWESOME. I honestly couldn't be happier. I can't possibly imagine going back to doing research without Rally.

I like that Rally UXR isn't trying to be something it's not. It's not bringing in shiny AI features that don't actually help. I appreciate that Rally focuses on making the parts of user research that actually take up time much smoother. It's great that we now have engagement rules in place that automatically activate if we mark someone as a no-show to an interview. Having a centralized place to build and manage our user research participant panel has made our process much smoother.

I love how responsive the Rally UXR team is. I often get quick responses in our Slack channel, sometimes even from the CEO himself, which shows how much Rally cares about customer experience. I also like how simple the recruitment process is, from collecting NDAs to sending out emails for screeners or scheduling. Having the entire recruitment process within one platform makes it easier for researchers to learn and keep things organized. Automated workflows include NDA signatures, standardized participant spreadsheets, and built-in observer rooms and recording capabilities, which previously required fragmented automations. This simplicity gives me more confidence that researchers can adopt the recruitment process and help scale our recruitment practice.