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Qualtrics

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4,291 reviews
  • 4 profiles
  • 19 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2002

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Qualtrics Reviews

Review Filters
Profile Name
Star Rating
2877
1160
199
33
22
Tony A.
TA
Tony A.
04/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Survey Solving with Intuitive Design

I find Qualtrics Strategy & Research to be a powerful tool for survey and research, with support for advanced logic that can handle complex studies. I participated in complicated studies efficiently, and Qualtrics made them look easy, logical, and simple. I like the studies designed with it because they seem logical, easy, and interested in every detail. It's also very important to me that it loads quickly and easily on the browser. The initial setup was very easy, especially with the drag & drop tool for designing surveys.
Verified User in Financial Services
UF
Verified User in Financial Services
04/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy-to-Use Surveys with Flexibility and Strong Tool Linking

Very easy to use interface, really like the depth that we're able to go into in the surveys. Ability to link to tools the company is using is nice. While I don't typically watch for performance with survey software, it seems to run fine. We've compared Qualtrics to other tools used in our org and it allows us more flexibility and a better ability to ask exactly what we're looking for.
DK
David K.
04/28/2026
Validated Reviewer
Review source: Organic
Incentivized Review

Flexible Feedback Tool with Customization Challenges

I like that Qualtrics Customer Experience allows me to be very specific about what I do without having to use all of their additional features right off the bat. I also appreciate its multiple integrations that let us upload data using their API or SFTP, giving us flexibility in how we import and export data. This helps us get the reporting and feedback we need efficiently.

About

Contact

Phone:
800-340-9194
HQ Location:
Provo, UT

Social

@Qualtrics

What is Qualtrics?

Qualtrics provides experience management software that helps businesses capture customer, employee, product, and brand insights to improve decision-making and customer satisfaction.

Details

Year Founded
2002
Ownership
NASDAQ: XM