Support/onboarding - our rep Austin is FANTASTIC. He genuinely wants us to succeed and helps us find new ways to capture leads and generate revenue. The speed to revenue - we have deals that have gone from open -> closed in just 6 months which is an insanely fast sales cycle. AI/Intelligence - the AI email capabilities are great - we love how Benny structures conversations and pulls relevant information to tailor the conversation Performance - we have seen great success with qualifying quality leads faster. More pipline opened

I use Qualified to generate leads from our website, and I really like how versatile it is. The Salesforce sync is great, and the product updates are consistently on point. It makes the CRM sync feel seamless, and it’s also quick to set up. The updates to Piperx have been especially strong—they’ve taken the chatbot to a new level. Also, my account manager, Liz, has been really helpful.

I really like how Qualified goes much deeper than being just a chatbot. During onboarding, I often wondered if Qualified could do something specific, and usually, the answer was yes. It's clear to me that Qualified is thoughtfully designed around real SDR team workflows. It automates repetitive tasks, routes website visitors to the right rep's calendar, and follows up based on CRM and website behavior. The customization level is a big differentiator. We created an AI SDR persona named Franklin, who communicates in a way that resonates with Fire Chiefs, enhancing the experience for our prospective customers. I also found the setup process enjoyable, thanks to our Qualified CSM, Elle, who set a high bar with her structured plan and consistent support. Overall, the platform significantly reduces operational workload and allows us to focus on new opportunities while ensuring personalized customer experiences.