Puzzel

Show rating breakdown
172 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.5
Serving customers since
Profile Filters

All Products & Services

Profile Name

Star Rating

125
41
3
1
2

Puzzel Reviews

Review Filters
Profile Name
Star Rating
125
41
3
1
2
Marcel D.
MD
Marcel D.
Mid-Market (51-1000 emp.)
03/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Efficient and Responsive, But Implementation Speed Can Improve

What I like most is that Puzzel CX Platform really thinks along and does something with the feedback we give. It helps with proper implementation and also has clear, straightforward reports.
Johanna P.
JP
Johanna P.
Small-Business (50 or fewer emp.)
03/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Seamless Multilingual Contact Management

I like how easy it is to handle contacts in all Nordic languages with the Puzzel CX Platform. It's also very easy to administrate the system, and requires basically no training. I appreciate that it's very solid with no disturbances. It's also very cost efficient, and you get many features included. The initial setup was very easy, taking only a few days.
Verified User in Insurance
EI
Verified User in Insurance
Mid-Market (51-1000 emp.)
03/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Technical Issues Creating Ongoing UX Problems

Diverse and the possibility to integrate with CRM

About

Contact

HQ Location:
Alna District, Oslo

Social

What is Puzzel?

Puzzel's customer-centric CX ecosystem helps organisations like yours deliver efficient and delightful interactions. Every time.

Details

Website
www.puzzel.com