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Puzzel

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152 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
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Puzzel Reviews

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Verified User in Telecommunications
AT
Verified User in Telecommunications
11/21/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

User friendly

It it easy to utilize and very user friendly. You have great FAQ and a helpful chat whenever I have questions or need help.
EP
Ella P.
11/19/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Interactive Dashboards, Limited Custom Reporting

I really appreciate the interactivity and dashboards in Puzzel CX Platform, as they make it quite easy to use and understand. Implementing trackers to identify and manage bottlenecks becomes seamless with this tool. The way data is presented visually is impressive, allowing us to send out comprehensive reports. The user interface feels intuitive, making the overall experience pleasant. Moreover, Cecilie from the support team was especially helpful during the setup, which adds to the positive experience with the platform.
Lissa W.
LW
Lissa W.
11/05/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Outstanding Support and Seamless Telephony Deployment with Puzzel

Easy to use, intuitive. Best experience ever of deploying a new telephony system for me. The whole of our team have really embraced the system and worked with the team over at Puzzel. The Puzzel team have been outstanding, the support we've received has been second to none. Whilst we had some challenges/niggles it wasn't with the Puzzel system itself. The implementation was smooth, and I really felt like as a customer we matter. We have also got enhancements in our system from the outset with new features.

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HQ Location:
Alna District, Oslo

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What is Puzzel?

Puzzel's customer-centric CX ecosystem helps organisations like yours deliver efficient and delightful interactions. Every time.

Details

Website
www.puzzel.com