Flexibility for creating custom workflows and projects with task, AI summaries and AI-enabled workflows, MCP Compared to other front-runner competitors, Planhat gives more value for the features provided.

Having all communication with the customer in one spot - regardless if it is Sales, CS or any other department that have communicated. The sentiment score is also a feature I use a lot to review the tone of the communication.

Planhat has been a great platform for our team. The UI is intuitive, and users have found it very easy to adopt. Its integrations with tools like Glean and Salesforce make it especially valuable by bringing our different data sources together in one place. We have yet to encounter a goal or workflow that Planhat could not support natively, which has made it flexible enough to grow with our needs. The Planhat team has also been excellent to work with throughout the process. They are responsive, helpful, and genuinely invested in our success.