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Planhat

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948 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Planhat Reviews

Review Filters
Profile Name
Star Rating
720
199
20
7
3
Verified User
G
Verified User
07/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Intuitive UI and Strong Support with Minor Feature Rollout Hiccups

I like that the UI of Planhat is very current and forward-thinking, especially in how they approach automations and AI integrations. I also really like the support experience and the support we get from our Customer Success Manager, it's very helpful.
Verified User in Computer Software
EC
Verified User in Computer Software
07/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Flexible Workflows with AI That Boost Productivity

Flexibility for creating custom workflows and projects with task, AI summaries and AI-enabled workflows, MCP Compared to other front-runner competitors, Planhat gives more value for the features provided.
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
07/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All Customer Communication in One Place, Plus Helpful Sentiment Scoring

Having all communication with the customer in one spot - regardless if it is Sales, CS or any other department that have communicated. The sentiment score is also a feature I use a lot to review the tone of the communication.

About

Contact

HQ Location:
Stockholm, Stockholm County

Social

@planhat

What is Planhat?

Planhat is a customer platform built to give insights, manage workflow and drive customer experience.

Details

Year Founded
2015
Website
www.planhat.com