Key Strengths: 1. Seamless Integrations: Patchworks offers a strong library of pre-built connectors that made it relatively easy to link our systems without heavy development work. Platforms like Shopify, NetSuite, and WMS partners like Mainfreight were well-supported. 2. Scalability: As our business scaled across new channels and markets, Patchworks accommodated new integrations without compromising system stability. The platform is designed to grow with your business. 3. Interface & Usability: The user interface is intuitive, clean, and well-documented. This makes it easy for non-developers to monitor flows and detect any issues in real-time. 4. Support Team: Their support team is responsive and helpful. We’ve had quick resolutions to most tickets and appreciated their proactive communication during implementation and go-live phases.

Ease of integration with existing workflows or existing technology

Patchworks is really easy to make all our business apps work together without needing to possess advanced technical skills. and The prebuilt connectors saved lot of time and the user experience is really good. I also really enjoy the real-time monitoring features and it is comforting to know we'll get notified if anything goes wrong.