We went through a large greenfield transformation in 2021 and Patchworks played a key role in supporting this complex implementation. Their iPaaS offering (which, has been upgraded since the implementation) and their Project Manager helped us get the transformation over the line as well as provide critical go live support. Their new platform goes a long way in placing them as one of the best integration platforms out there. It provides great visibility of your services as well as easily accessible run logs to check failed imports so that that you can remedied issues with speed. It also allows you to create your own integrations in an intuitive way, however this may require someone with a technical background, especially if you require customisations (but this is true across all offerings of this type).

Patchworks excels at simplifying complex integrations, especially between platforms like Shopify and legacy ERPs. The low-code interface is intuitive and allows for rapid setup and management of integrations, which has saved us significant time and effort. Additionally, the customer support is top-notch, with the team readily available to assist with any issues, making the entire process smooth and efficient.

Patchworks enables retailers to confidently integrate the myriad elements of the tech stack from the customer facing technology online and instore, through to the tools and resources their teams, suppliers and partners are using in their back office. Furthermore, their product has grown up with a range of high volume businesses, meaning that they're uniquely placed to robustly support retailers during peak trading periods. As an integration partner of Patchworks we love their WYSIWYG editor and the ability it gives us to rapidly help clients and deploy new integrations for them. We also love the fact that beacuse, as a product, it is easy to use, yet powerful, we can focus on adding value and delivering on more complex edge cases for clients, whilst they're not locked into relying on us to explain their 'magic box' to them. They can take as much (or as little) ownership of the platform as they want to. As consultants and engineers, the more we know about the products and tools we leverage for our clients the better and Patchworks' approach is excellent. They provide comprehensive online documentation that is updated regularly and they openly share what's new and what's changed via their release notes. Their leadership team also go out of their way to spread that knowledge and to share their own content around new use cases, endpoints and integration approaches, which is invaluable. Patchworks' blueprints enable us to generate and deploy proof of concept and customised integrations for our clients quickly and easily and also provide us with a route to collaborate with Patchworks and the rest of their Integration Partner community on providing retailers with public blueprints for common use cases that they can install and leverage in a single click.