Patchworks stands out for its ease of use. The dashboard is clean and makes it simple to track data flows and spot issues quickly. While at the very beginning it might be confusing which shapes do what, Patchworks Academy course is very helpful, intuitive and easy to follow with some great examples. I also appreciate how smooth the setup process is for most integrations—it feels like the platform anticipates common use cases, which saves a lot of time (f.e. predefined requests). Logs for each flow are very well built, with easy of access in mind. It's very helpful to be able to see the payload per each step.

Patchworks is an integrarion partner that can truly build custom integrations for businesses operating at scale. We were influenced by companies like Gym Shark and Lounge Underwear - if they use Patchworks for their intergrations, they must be solid! Patchworks integrates Shopify, Netsuite and PeopleVox for us. We were really lucky to work with one of their super devs (Ben Cleminson) when our integration was being built (he came in as an SOS), and over the years even though he has moved into more senior positions he has always been there to lend a helping hand or escalate support tickets if we're in trouble. Overall I find their management team to be responsive and very willing to assist if there is a problem to be worked through. Their Patchworks service dashboard is very easy to navigate.

Reliable, it just works. We've had no discernable downtime and flows cover all our requirements for orders / refunds up and stock down between shopify and our OMS/ERP