I find OpenWrench very easy to use and user-friendly. It's quick and has very few glitches, which makes my life much easier.

I really like the note section in OpenWrench. It's great for communication within a work order, allowing me to interact with the facility team, the team at the store, and even the vendor in real time. We can all share updates, which saves us time and money by avoiding delays or misinterpretations. It's very direct and lets us evaluate situations more quickly and efficiently.

I love how OpenWrench manages work orders and automatically sends them to vendors. The ability for vendors to accept orders and send quotes, estimates, and invoices directly is a huge plus for us. Being able to track and categorize work orders makes it easy to manage ongoing and consistent issues. I appreciate how easy it is to use OpenWrench and its mobile app is a handy tool. Working with our account manager has made the functionality of OpenWrench very easy to grasp, and she really made the setup process smooth. I believe OpenWrench is a strong program, especially for Facilities Maintenance.