I like the easy-to-use dashboards and that I can dispatch contractors directly from the app. The initial setup was very easy.

I appreciate that OpenWrench is customizable, which allows us to tailor it to meet our specific needs for managing work orders across all of our facilities efficiently. The owners truly care about continuously enhancing the platform, which instills confidence that the service will keep improving in ways that benefit the users directly. I also value the control over user access, which ensures that we can manage who has the necessary permissions within the system. Additionally, the initial setup was quite easy, which helped us get started without complications.

I appreciate how this app allows me to communicate efficiently with my maintenance and repair team, whether the issue is urgent or not. I find it very useful to be able to enter model and serial numbers for each piece of equipment, as well as track expenses associated with them. The option to upload pictures, PDFs, and other important documents directly into the app is helpful, both for maintenance or repair tasks and for storing general information about each item. Additionally, customer support has been excellent—Stacy is always available and responds promptly whenever I need assistance.