I love the notes section- it is real time and helps communication move faster on each job. Also the OpenWrench team is very responsive in answering questions.

What I like most about Open Wrench is being able to see all open repairs across multiple locations at the same time. I also appreciate that I can track each repair as it moves forward. It’s helpful that vendors can check in at locations, and that we’re able to track everything in one place.

OpenWrench has been an excellent partner for our team. Their platform is highly collaborative, and the team has been very open to adding and adapting features to better meet our business needs. The OpenWrench staff provided strong support during onboarding, walking us through the system and offering detailed explanations of key features. The platform has significantly streamlined communication with Pet Valu stores and vendors, while also simplifying quotation reviews and invoice submissions. Additionally, the OpenWrench team is extremely responsive and attentive, making them easy and reliable to work with.