The responsiveness of the staff. Whenever I have an issue, they are quick to fix it

I've worked with various Computerized Maintenance Management Systems (CMMS) of varying sizes and complexity in the past. I knew exactly what I wanted when I began my search for a CMMS that would be deployed in a multi-site retail start-up environment. I came across OpenWrench, introduced it to my team, and off we went. We have been using it for the last six years. I like this app as it allows for growth, flexibility, customization and the customer support has always been exceptional.

It is intuitive so it is easy to use. Easy to find important information. Easy for our clients and suppliers. Our account representative is very responsive!