Nexthink
393 reviews
- 1 profiles
- 6 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2004
Nexthink Reviews
G
Verified User
Enhances Digital Experience, Needs NQL Improvements
I like how Nexthink provides a trove of data about devices and the software running on them that can be applied to countless use cases across many different departments and workstreams. It enables us as a company to provide the best technology experience for our users by having the tools to pinpoint where issues are and address them precisely and even proactively. Nexthink helps our support teams troubleshoot IT issues by having data on the device, while it also shows software performance information helping our internal app teams track crashes and performance to enhance and debug those applications better. It also assists our software procurement teams in seeing application usage for 3rd party software for better software license management.
BJ
Ben J.
Nexthink Has Become a Core Platform for DEX, Visibility, and Automation.
The flexibility of the platform is what stands out the most. We use Nexthink for analytics, automation, workflows, license optimization, and Digital Employee Experience initiatives. The visibility into endpoint performance and employee experience helps us to make data-driven decisions. I also really value Workspaces capabilities, which make it easier to explore data, uncover correlation insights, and quickly answer questions. Combined with integrations and workflow automation, Nexthink has quickly become a key platform in our IT operations.
AI
Verified User in Information Technology and Services
Deep Real-Time Endpoint Visibility
What I like most about Nexthink is its ability to provide deep, real-time visibility into endpoint health and the overall digital employee experience from a single platform. The dashboards are intuitive, making it easy to identify trends, pinpoint the root cause of issues, and prioritise remediation before users are significantly impacted. The proactive monitoring and automation capabilities help reduce manual effort, while the detailed analytics support better decision-making and continuous improvement across the IT environment. Overall, it has made troubleshooting faster and given our support teams greater confidence when resolving incidents.
About
What is Nexthink?
Nexthink is the leader in Digital Employee Experience (DEX) management software, transforming the digital workplace for millions of employees worldwide. We empower IT teams with AI-driven, user-centric insights needed to proactively optimize technology performance, enhance productivity, reduce tickets, cut costs, and accelerate employee engagement at scale.As a Leader in the 0 4 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and the Forrester Wave™: EUEM Q3 0 4, we’re dedicated to continuous innovation, bringing the latest advancements in AI, machine learning, and automation so IT teams can deliver a seamless digital experience for employees everywhere.
Details
Year Founded
2004
Website
www.nexthink.com