Nexthink
436 reviews
- 1 profiles
- 6 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2004
Nexthink Reviews
CD
Chris D.
Endpoint Management SpecialistEnterprise (> 1000 emp.)Powerful Endpoint Insights, Easier to Use
I like that Nexthink keeps innovating and gives us newer tools. The AI features make my job easier, and the UI improvements make it easier to get around and use efficiently, even for people who are new to the platform. I can type in a computer name or serial number in Workspace or Analyze and get it analyzed, and not having to use NQL anymore has been a real benefit. Nexthink gives us telemetry we wouldn’t otherwise be able to see and lets us track issues in pretty much real time. Diagnosing issues and checking computer health have never been easier, and I can share what I’ve learned with the tech support and help desk teams. I also find the sentiment campaigns fruitful for identifying quick improvements and helping us plan longer-term changes. Nexthink and Jamf work well together through their API connection, and it’s easy to use now, especially with the setup support we had from a TAM. I think it’s a great product and recommend it.
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)Fantastic Tool with a Customer-First Nexthink Team
The tool is fantastic. The Nexthink team from Support to Product Managers, from Sales to Accelerate all listen to their customers. We work together to make the product better and help us achieve our internal goals.
MW
Mark W.
Workspace Platforms ManagerEnterprise (> 1000 emp.)Nexthink allows us to make real data-driven decisions about our IT estate
Nexthink is a product that has enabled our organization to make decisions and take action based on what we know and can prove with data, rather than what we think we know. The product’s extensibility—being able to expand the dataset and act in key areas for our environment—makes it a core platform in our IT landscape. It provides strong tools for our L1 and L2 teams, and it also helps managers make informed, data-driven decisions.
About
What is Nexthink?
Nexthink is the leader in Digital Employee Experience (DEX) management software, transforming the digital workplace for millions of employees worldwide. We empower IT teams with AI-driven, user-centric insights needed to proactively optimize technology performance, enhance productivity, reduce tickets, cut costs, and accelerate employee engagement at scale.As a Leader in the 0 4 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and the Forrester Wave™: EUEM Q3 0 4, we’re dedicated to continuous innovation, bringing the latest advancements in AI, machine learning, and automation so IT teams can deliver a seamless digital experience for employees everywhere.
Details
Year Founded
2004
Website
www.nexthink.com