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Lucidya

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101 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.7
Serving customers since
2016

Profile Name

Star Rating

87
13
1
0
0

Lucidya Reviews

Review Filters
Profile Name
Star Rating
87
13
1
0
0
GL
Gerard L.
03/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Clear, Time-Saving Social Listening Dashboard with Actionable Insights

Lucidya provides a convenient way to monitor conversations about our brand across different social media channels. Instead of manually checking multiple platforms, we can view mentions, sentiment trends, and engagement metrics in one centralized dashboard. This saves a significant amount of time and helps the team stay informed about what audiences are saying.Another aspect I appreciate is the clarity of the dashboard. The visual charts make it easy to identify spikes in conversations or shifts in sentiment. These insights are particularly helpful when evaluating the impact of marketing campaigns or tracking how audiences react to announcements.The platform also makes it easier to monitor keywords related to our industry. Being able to see trending discussions and audience reactions helps our team understand what topics are gaining attention and where opportunities for engagement might exist.
ST
Sarb T.
03/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Lucidya Turns Arabic Social Conversations Into Clear, Actionable Insights

One of the things I appreciate most about Lucidya is how clearly it organizes social media data into insights that are easy to understand. The dashboard gives a quick overview of mentions, sentiment trends, and engagement metrics without needing to manually sort through large amounts of social data.Another strong point is the platform’s ability to analyze Arabic conversations accurately. Many global social listening tools struggle with dialects and local expressions, but Lucidya does a much better job at capturing the real tone of customer discussions. This makes the insights much more trustworthy for teams working in Arabic-speaking markets.
Diamante W.
DW
Diamante W.
CEO
03/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Effortless Social Media Tracking with Intuitive Dashboard

I really appreciate how efficiently Lucidya - Social Media Analytics transfers data. The platform has a very intuitive dashboard, making it easier to monitor our brand and competitors without needing complex analysis. It's smart and valuable because it organizes complex social media data into a way that's easy to understand at a glance, saving me a lot of time compared to manual tracking. The initial setup was very straightforward and user-friendly, and our accounts were configured quickly. The platform's guidance made it easy to start monitoring keywords the right way.

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HQ Location:
Riyadh

Social

@Lucidya

What is Lucidya?

Lucidya is an AI-powered social listening and customer experience platform that enables enterprises to monitor conversations, analyze sentiment, and benchmark performance across digital channels. Purpose-built for Arabic and global markets, Lucidya helps businesses protect brand reputation, uncover growth opportunities, and act on real-time insights with confidence. Headquartered in Riyadh, Saudi Arabia, Lucidya serves leading enterprises across industries such as banking, telecom, healthcare, and consumer brands, offering flexible deployment options (cloud and on-premises) with enterprise-grade security and compliance.

Details

Year Founded
2016