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Lucidya

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98 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.7
Serving customers since
2016

Profile Name

Star Rating

84
13
1
0
0

Lucidya Reviews

Review Filters
Profile Name
Star Rating
84
13
1
0
0
MK
Muhannad K.
12/21/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Insightful and Reliable Tool for Arabic Market Analysis

I really like how relevant the insights are for our market, especially when it comes to Arabic content and local context. Lucidya is reliable, easy to navigate, and provides a clear picture without overcomplicating the analysis. It's also very user-friendly, which made the setup very easy and allowed my team to start using it quickly without heavy onboarding or technical effort. The platform helps us avoid misreading customer sentiment and market conversations in Arabic-speaking markets, providing accurate insights in local dialects, which builds confidence in the data and supports strategic decisions. Combining Lucidya with our internal system data workflows enhances our ability to validate insights and turn social data into actionable intelligence.
OT
Omar T.
12/20/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly and Insightful, But Needs More Interactivity

I like that the user experience with Lucidya - Social Media Analytics is very friendly and easy to use. I find Lucidya very beneficial as it provides a summary of all data, making it easier to analyze and get straight to the point. The initial setup was very seamless; the Lucidya team had the accounts configured and ready within 48 hours, and the training took about 10 days to ensure everything was running well.
FM
Fayez M.
12/16/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Transforms Social Media Insights with Ease

I appreciate how easy it is to turn social conversations into clear, actionable insights with Lucidya - Social Media Analytics. It helps our marketing and CX teams quickly understand sentiment, spot trends, and respond faster to customer needs. The intuitive dashboard and real-time monitoring make it easy to stay on top of conversations and act quickly without spending too much time analyzing data. I also find the initial setup straightforward, with clear guidance and support from the Lucidya team, allowing us to start monitoring and analyzing data quickly.

About

Contact

HQ Location:
Riyadh

Social

@Lucidya

What is Lucidya?

Lucidya is an AI-powered social listening and customer experience platform that enables enterprises to monitor conversations, analyze sentiment, and benchmark performance across digital channels. Purpose-built for Arabic and global markets, Lucidya helps businesses protect brand reputation, uncover growth opportunities, and act on real-time insights with confidence. Headquartered in Riyadh, Saudi Arabia, Lucidya serves leading enterprises across industries such as banking, telecom, healthcare, and consumer brands, offering flexible deployment options (cloud and on-premises) with enterprise-grade security and compliance.

Details

Year Founded
2016