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Lucidya

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117 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.7
Serving customers since
2016

Profile Name

Star Rating

99
16
2
0
0

Lucidya Reviews

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Profile Name
Star Rating
99
16
2
0
0
Raghad A.
RA
Raghad A.
Sales Officer at National Finance Company
06/21/2022
Validated Reviewer
Review source: Organic

Social media listening at its best

I like that Lucidya supports crisis management with real time alerts that indicate unexpected spikes in negative sentiment, which comes in handy for high-profile brands and government organizations.
Verified User in Telecommunications
UT
Verified User in Telecommunications
06/21/2022
Validated Reviewer
Review source: Organic

Top listening and analytics tool

I like Lucidya’s automated reports. Those contain metrics that give you a more comprehensive view of your customer-base, no matter the industry. The reports are easily exportable in PDF and ppt formats, and they can be published in Arabic as well as English.
Verified User in Hospitality
AH
Verified User in Hospitality
06/21/2022
Validated Reviewer
Review source: Organic

I like the maturity of the tool’s capability to analyze Arabic Data in different forms and dialects.

I like the maturity of the tool’s capability to analyze Arabic data in different forms and dialects. This is unique to Lucidya, as I’ve yet to see another brand make such an offering in the region.

About

Contact

HQ Location:
Riyadh

Social

@Lucidya

What is Lucidya?

Lucidya is an AI-powered social listening and customer experience platform that enables enterprises to monitor conversations, analyze sentiment, and benchmark performance across digital channels. Purpose-built for Arabic and global markets, Lucidya helps businesses protect brand reputation, uncover growth opportunities, and act on real-time insights with confidence. Headquartered in Riyadh, Saudi Arabia, Lucidya serves leading enterprises across industries such as banking, telecom, healthcare, and consumer brands, offering flexible deployment options (cloud and on-premises) with enterprise-grade security and compliance.

Details

Year Founded
2016
Website
www.lucidya.com