.png)
Lucidya
117 reviews
- 1 profiles
- 1 categories
Average star rating
4.7
Serving customers since
2016
Lucidya Reviews
NR
Nupur R.
Academic Advisor at Footprints || Business development Specialist || Ex- Mannkaa| Ex- Mfine| Customer relationship Management |Customer Services| Patient Care| team handling | ConsultantEffective Social Listening for Better Customer Experience
What I like best about Lucidya is its ability to track customer feedback and sentiment in real time. It helps me understand customer concerns, identify trends quickly, and improve the overall customer experience.
TS
Tina S.
Web Designing at Arena SolutionsPowerful Social Listening and Analytics Platform
I use Lucidya to track brand conversions, measure campaign performance, and monitor competitor activity. It gives me useful insights that help me make better social media decisions. My favorite features are social listening, competitor tracking, and sentiment analysis. The platform presents data clearly, making it easier to monitor brand performance and make data-driven decisions. Social listening helps me track brand conversions, sentiment analysis shows how the audience reacts to our campaigns, and competitor tracking helps me benchmark our performance. Setting up Lucidya was extremely simple.
MM
Meenakshi M.
Effortless Brand Sentiment Tracking
I like Lucidya - Social Media Analytics for its real social listening capabilities and easy-to-use dashboard. It provides clear insights into audience sentiment and brand performance. The setup was straightforward and easy to complete. I find the platform efficient for tracking brand sentiment and social media performance. It's easy to use and provides valuable social media insights, which helps me track brand sentiment effectively.
About
What is Lucidya?
Lucidya is an AI-powered social listening and customer experience platform that enables enterprises to monitor conversations, analyze sentiment, and benchmark performance across digital channels. Purpose-built for Arabic and global markets, Lucidya helps businesses protect brand reputation, uncover growth opportunities, and act on real-time insights with confidence. Headquartered in Riyadh, Saudi Arabia, Lucidya serves leading enterprises across industries such as banking, telecom, healthcare, and consumer brands, offering flexible deployment options (cloud and on-premises) with enterprise-grade security and compliance.
Details
Year Founded
2016
Website
www.lucidya.com