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Language IO

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81 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2011

Profile Name

Star Rating

61
18
1
0
1

Language IO Reviews

Review Filters
Profile Name
Star Rating
61
18
1
0
1
Stephanie S.
SS
Stephanie S.
Program Manager at Snap Finance
08/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

Language I/O: A Game-Changer for Business

Language I/O has been a fantastic cost-saving solution for our company. It enables our non-multilingual employees to effectively handle multilingual chats. Their support team has been exceptional, providing consistent check-ins to ensure a smooth transition. We've always had access to their support team for any questions that arise. The extension was incredibly user-friendly, with a simple installation process and an intuitive interface that seamlessly integrated into our agents' workflows as they use it daily. We were pleased to find that it had no negative impact on their average handle time and has delivered positive results
Verified User in Financial Services
AF
Verified User in Financial Services
08/21/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Where you can go for trusted translations

Provides our support org real time translation ability within the support tool. Integration is seamless. Our LIO rep Is amazing as well. Always providing quick prompt answers to questions we may have.
Verified User in Computer Software
EC
Verified User in Computer Software
08/21/2024
Validated Reviewer
Review source: Organic

Great for Customer Support

Ease of Use + Ease of Implementation & Integration

About

Contact

HQ Location:
Cheyenne, US

Social

@languageio

What is Language IO?

Language IO's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With our unique machine translation technology, we can get your team up and running with accurate, secure translations for your company and industry within 4 hours. Our GDPR compliant and ISO- 7001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle. By providing translations to your customer service agents in the platforms they already use, we empower them to respond to customer email and chat queries with the click of a button. We are the mothership of multilingual customer support. Welcome aboard!

Details

Year Founded
2011
Website
languageio.com