iAdvize
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Brands use iAdvize Copilot™ to empower e-commerce shoppers and professional agents. iAdvize Copilot™ for Shoppers helps retailers boost sales 24/7 to remove purchase barriers and achieve 10x conversions. The Copilot enables Product Discovery to suggest products tailored to each shopper’s unique needs to increase conversion rates. Conversation starters accelerate buying decisions with engaging, AI-driven prompts that resonate with each shopper’s context. It addresses product information questions by automatically offering instant and reliable answers to move shoppers closer to a purchase. Finally, respond to order tracking requests and all common FAQs by providing immediate, automated answers to questions about delivery status, return conditions, or payment methods. Our iAdvize Copilot™ for Agents helps brands double agent productivity and increase service quality with an agent desktop powered by AI and designed for e-commerce. Seamlessly manage conversations across all messaging channels from a single, AI-enhanced panel, accessible from any device. The Copilot Panel empowers each agent with a personal AI to research products, search knowledge articles, and find whatever customers need. Supercharge agent productivity with AI Suggest that drafts answers for your agents to fine-tune and respond 2x faster. Smart Compose to summarize, rephrase, or adjust agent responses with one click to improve quality, and Smart Summary, which instantly equips agents with a recap of customers’ past interactions.
Your on-demand pool of experts: Savvy enthusiasts paid to enhance customer experience and boost online sales.
iAdvize Reviews
Justine L.
A very comprehensive tool for customer relations
Lucie D.
Responsable qualité service clientGreat tool and great team
David J.
A fantastic partner
About
What is iAdvize?
iAdvize is building the future of agentic commerce with the AI Shopping Assistant trusted by e-commerce brands today and the foundation for the AI Storefront of tomorrow. More than 350 companies use iAdvize to power digital conversations that generate over $1 billion in annual online revenue. We’ve analyzed millions of interactions, managed product catalogs of every size across e-commerce verticals, and understand what drives buying decisions throughout the shopper journey. At the core of our platform is sales-first AI that anticipates questions, recommends products, and guides shoppers to checkout with confidence, delivering the speed and clarity modern shoppers expect. Shopper behavior is evolving. Your storefront should too. Learn more at iAdvize.com.