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iAdvize

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31 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2010
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iAdvize

30 reviews

Brands use iAdvize Copilot™ to empower e-commerce shoppers and professional agents. iAdvize Copilot™ for Shoppers helps retailers boost sales 24/7 to remove purchase barriers and achieve 10x conversions. The Copilot enables Product Discovery to suggest products tailored to each shopper’s unique needs to increase conversion rates. Conversation starters accelerate buying decisions with engaging, AI-driven prompts that resonate with each shopper’s context. It addresses product information questions by automatically offering instant and reliable answers to move shoppers closer to a purchase. Finally, respond to order tracking requests and all common FAQs by providing immediate, automated answers to questions about delivery status, return conditions, or payment methods. Our iAdvize Copilot™ for Agents helps brands double agent productivity and increase service quality with an agent desktop powered by AI and designed for e-commerce. Seamlessly manage conversations across all messaging channels from a single, AI-enhanced panel, accessible from any device. The Copilot Panel empowers each agent with a personal AI to research products, search knowledge articles, and find whatever customers need. Supercharge agent productivity with AI Suggest that drafts answers for your agents to fine-tune and respond 2x faster. Smart Compose to summarize, rephrase, or adjust agent responses with one click to improve quality, and Smart Summary, which instantly equips agents with a recap of customers’ past interactions.

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ibbü

1 review

Your on-demand pool of experts: Savvy enthusiasts paid to enhance customer experience and boost online sales.

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Star Rating

27
4
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iAdvize Reviews

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Profile Name
Star Rating
27
4
0
0
0
Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
06/17/2025
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

At the forefront!

A flawless support from the iAdvize teams to challenge us and enable us to offer a differentiating customer experience through innovative technologies.
Irina H.
IH
Irina H.
Responsable de Relation Clients Europe chez Caudalie
06/10/2025
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Tool adopted 100% by the team!

We use iAdvize daily and our team loves it! The interface is intuitive, the speed of exchanges is a real asset, and discussions easily shift from one advisor to another without losing context. The ability to manage both synchronous (real-time) and asynchronous (the client returns later) conversations is a real advantage, especially for adapting to clients' availability. This allows us to maintain the connection, even when they are no longer online. The routing rules are effective, the statistics are clear, and iAdvize support is always responsive when needed. In summary: a reliable, smooth tool, perfectly suited to our organization.
Verified User in Consumer Services
EC
Verified User in Consumer Services
06/05/2025
Validated Reviewer
Review source: Organic
Translated Using AI

A customer satisfaction booster

The main advantages are having a tool that is easy to set up and use for operational staff. Also, a top-notch support and very good responsiveness to our requests from the beginning of our journey by the iAdvize teams.

About

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HQ Location:
Nantes, France

Social

@iadvize

What is iAdvize?

iAdvize is building the future of agentic commerce with the AI Shopping Assistant trusted by e-commerce brands today and the foundation for the AI Storefront of tomorrow. More than 350 companies use iAdvize to power digital conversations that generate over $1 billion in annual online revenue. We’ve analyzed millions of interactions, managed product catalogs of every size across e-commerce verticals, and understand what drives buying decisions throughout the shopper journey. At the core of our platform is sales-first AI that anticipates questions, recommends products, and guides shoppers to checkout with confidence, delivering the speed and clarity modern shoppers expect. Shopper behavior is evolving. Your storefront should too. Learn more at iAdvize.com.

Details

Year Founded
2010
Website
www.iadvize.com